SR. Director ARS

Job ID
Employment Type
Hours Per Week


We are seeking an outstanding strategic leader to serve as Senior Director of AR Services, Centralized Billing.  The Senior Director will be responsible for the centralized billing team.   The Senior Director will be responsible for building the team required to achieve client expectations and developing the operational efficiencies required to achieve project margin goals. The Senior Director will be responsible for analyzing client projects and working with the client and internal team to ensure clean claim rate increasing and assisting with unbilled claims.   The Senior Director must regularly monitor project KPIs, including imports, productivity, quality, collections, etc. The Senior Director will also be responsible for managing the relationships with the client, including ensuring accurate and timely reports are provided, proactive feedback is shared, best practices are developed and roadblocks are removed.


  • Build a world-class outsourcing office through strategic hires, mentorship, and establishing a culture of accountability, teamwork and success.
  • Promotes a service-oriented culture and assures client satisfaction with the quality of the AR Billing services performed and feedback provided.
  • Meets regularly with all clients to review project results, identify improvement opportunities and communicate financial impact.
  • Assures satisfaction among customer groups with the quality and amount of support provided by monitoring and responding appropriately to outcomes and feedback.
  • Responsible for reporting any detected trends and escalating appropriately for improvement with the client and internally.
  • Manages and balances future business opportunities with required resources to maintain excellent service delivery.
  • Continually seeks ways and means for improving the delivery and support of AR services performed.
  • Establishes and tracks key metrics for project success such as: imports, bills, touches, untouched accounts, productivity, quality, collections, etc.
  • Establish productivity monitoring for the billing team.
  • Maintain a current working knowledge of all patient financial and healthcare related issues and regulations.
  • Understanding of payor requirements for billing a compliant clean claim.
  • Analyze and solve problems quickly and thoroughly.


  • Minimum of 7 years’ experience in the healthcare industry including 4 years’ experience leading a large Revenue Cycle Team.
  • Hands-on experience and oversight for the billing and standardization of processes.
  • Strategic oversite for centralized billing.
  • Experience in client facing a C Suite level.
  • Solid understanding of the revenue cycle industry.
  • Thorough knowledge of AR services drivers in a healthcare system/ IDN setting.
  • Execution-oriented and able to thrive within a fast paced environment.
  • Excellent written and verbal communication skills.
  • Strong financial acumen; ability to develop budgets, forecast revenue, develop early warning signs and adapt the organization to achieve financial targets.
  • Superior analytic and problem solving skills
  • Solid knowledge of all MS Office Products.
  • Demonstrated leadership and organizational skills with the ability to facilitate and influence decisions by motivating others to achieve excellence in both the quality of work and their approach to team work.

Preferred Skills

  • BA/BS in business or related concentration; graduate degree, preferred.

About nThrive

nThrive is the leader in providing end-to-end revenue cycle services, technology and education solutions. Previously known as MedAssets, Precyse, Equation and Adreima, each formerly a leader in its own right, we’ve combined our talents and capabilities into a single enterprise. At nThrive, we are people who are passionate about empowering health care for every one in every community. We work together to transform financial and operational performance, enabling health care organizations to thrive.
nThrive is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.


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