Patient Access Services- Supervisor Financial Clearance Center

Job ID
Employment Type
Hours Per Week


The Patient Access Supervisor is an extension of the management team. The Patient Access Supervisor is responsible for interviewing patients in an above average accurate and time efficient financial clearance process.  Ensures HIPAA standards are adhered to and followed in accordance to the System policy.  The Patient Access Supervisor attends, prepares materials and actively participates in facilitation of mandatory monthly staff meetings, new hire training, in-services and continuing education sessions.  Takes personal responsibility to stay abreast of current policies and procedures, as well as maintains expertise proficiency in all Patient Access technologies.  Provides excellent service at all times.The Patient Access Supervisor is certain compliance with government and Benefis procedures are maintained.


  • Incumbents may be required to perform job related tasks other than those specifically presented in this job description.  The following is not an extensive list of responsibilities. 
  • This list of essential duties and responsibilities is intended to provide a representative summary of the major duties and responsibilities performed. 
  • Verifies insurance eligibility and benefits utilizing electronic or online eligibility tools or by telephone according to payer requirements.
  • Documents Information obtained through insurance verification in the system.
  • Assigns appropriate insurance plan from the payer response or representative.
  • Ensures coordination of benefits are correct.  
  • Must have excellent customer service and communicationskills with the ability to effectively calm patients and beable to deal with distressed and / or agitated patients.
  • Advanced medical terminology and health insurance background.


  • High school diploma or Equivalent and some higher education.
  • Minimum of four year’s healthcare setting office experience, registration and Supervision experience.
  • Experience with Windows application systems and some Microsoft Office (Excel preferred).
  • Professional demeanor and excellent public relations skills.

About nThrive

nThrive is the leader in providing end-to-end revenue cycle services, technology and education solutions. Previously known as MedAssets, Precyse, Equation and Adreima, each formerly a leader in its own right, we’ve combined our talents and capabilities into a single enterprise. At nThrive, we are people who are passionate about empowering health care for every one in every community. We work together to transform financial and operational performance, enabling health care organizations to thrive.
nThrive is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.


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