The Product Support Specialist is part of the New, Niche and End of Life Team which provides product support and issue resolution for our clients. The candidate will strategically diagnose and resolve product inquiries involving a variety of MedAssets products. The position requires a functional understanding of the product applications as well as a technical understanding in order to effectively work with internal teams to meet the needs of the client. The Product Support Specialist must demonstrate advanced analytical skills needed for problem solving a variety of client support needs.
nThrive is the leader in providing end-to-end revenue cycle services, technology and education solutions. Previously known as MedAssets, Precyse, Equation and Adreima, each formerly a leader in its own right, we’ve combined our talents and capabilities into a single enterprise. At nThrive, we are people who are passionate about empowering health care for every one in every community. We work together to transform financial and operational performance, enabling health care organizations to thrive.
nThrive is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.