nThrive

Admitting Specialist

Job ID
2017-20860
Employment Type
full-time
Huntley
Hours Per Week
0.00
IL

Overview

Scheduling, (pre) registration, medical necessity and support to the clerical functioning of the department.  This position will report to the Manager of Pre Registration

Responsibilities

  • Maintains a professional and courteous manner and provides communication in a manner consistent with customer satisfaction and service excellence strategies.
  • Performs on various interdisciplinary system teams as appropriate.
  • Maintains competency as appropriate and pursues ongoing learning through attendance at departmental and system in-service, workshops and conferences/seminars. Actively participates in organizational learning opportunities as appropriate.
  • Provides services needed as described in the department’s policies and procedures, as well as in the competency checklist for the position and patient age groups served when appropriate.
  • Schedules and pre-registers patient appointments.  Makes modifications to established patient schedules and registrations. 
  • Maintains a working knowledge of personnel, schedules and specialties in their department to effectively and efficiently schedule.
  • Ensures completeness of scripts and confirms medical necessity, to include being fluent in Paragon and MPF use. Actively monitors deficiencies and routinely reports these to leadership.
  • Scans new scripts or 90 day treatment plans for the coder and manages retrieval of the latter, if required.
  • Performs cash collections.
  • Composes and sends welcome letters detailing needed information to proceed with evaluation and treatment prior to patient arrival, if required.
  • When needed, coordinates with and assists support staff in performing his or her duties
  • This position integrates the values of genuine respect, passionate caring and a joyful spirit into each of the responsibilities of this job and daily communication with all customers and co-workers.
  • Demonstrates consistent compliance with Code of Conduct, Mission, Vision and Values.
  • Is knowledgeable about the patient’s cultural, psychosocial, ethnic and religious needs and adjusts communication when appropriate based on this knowledge when interacting with patients.
  • This position adheres to and is responsible for the safety standards of Centegra Health System including the completion of the mandatory organizational safety standards on an annual basis.
  • This position actively maintains confidentiality for our patients and their families as outlined in the CHS Patient Confidentiality Policy and shows the same level of respect for every Associate.
  • This position performs other duties as assigned.

Qualifications

  • Experience with the registration process within a medical setting.
  • High School Diploma or equivalent, or in pursuit of is required.
  • Call center and/or Receptionist experience within a medical setting.
  • Word processing skills and computer experience.

Preferred Skills

  • 2+ years registration and scheduling experience within a healthcare setting – preferred

About nThrive

nThrive is the leader in providing end-to-end revenue cycle services, technology and education solutions. Previously known as MedAssets, Precyse, Equation and Adreima, each formerly a leader in its own right, we’ve combined our talents and capabilities into a single enterprise. At nThrive, we are people who are passionate about empowering health care for every one in every community. We work together to transform financial and operational performance, enabling health care organizations to thrive.
 
nThrive is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.

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