Director, Revenue Cycle Services

Job ID
Employment Type
El Paso
Hours Per Week


The Director, Revenue Cycle Services will provide centralized management for all revenue cycle functions acting as a n onsite coordinator with responsibility for the revenue cycle for from front-end to back end. As well as overseeing and directing team efforts in support of driving the hospital billing, collections, cash acceleration, and denial management. She/he will work with accounts receivable team including internal staff to develop, plan and implement strategies to improve cash flow and proactively manage accounts receivable, identify and eliminate bottlenecks, develop and implement processes and procedures to create efficiencies within patient access, billing, collection functions.  In addition, she/he will meet the operating indicators for the business unit.


  • Manage communication and processes between business units to identify areas of improvement, align best practice methods and maximize revenue within federal and corporate compliance requirements
  • Identifying, analyzing and resolving all revenue cycle issues associated with billing, self-pay and insurance collections, A/R resolution, patient access/scheduling, and revenue enhancement.
  • Establish and track key metrics such as A/R Aging, Cash Collections, Op Budget v Actual, Productivity, QA.
  • Establish productivity monitoring for staff to maximize resources and results.
  • Set processes and tools in place to consistently achieve monthly cash goals.
  • Provide regular reporting and communication back to client.
  • Provide assistance/resolution to external and internal client inquiries around patient financial service activities.
  • Act as a technical expert in regards to financial class responsibility to answer questisn raised by clients and team members.
  • Maintain a current working knowledge of all patient financial and healthcare related issues and regulations.
  • Responsible for identifying and reporting any detected trends in payments denials, procedural issues and makes recommendations internally.
  • Analyze and solve problems quickly and thoroughly.



  • Minimum of 7 years of patient accounts management experience in a Manager or Director capacity with hands-on experience and oversight of billing, collection, customer service and cash application. Has the ability to represent the revenue cycle within the organization
  • Excellent written/verbal communication skills
  • Capable of critical thinking and exhibits advanced analytical skills
  • Manages financial resources effectively
  • Excellent people management skills
  • Solid knowledge of all MS Office Products as well as Collections Workflow tools

About nThrive

nThrive is the leader in providing end-to-end revenue cycle services, technology and education solutions. Previously known as MedAssets, Precyse, Equation and Adreima, each formerly a leader in its own right, we’ve combined our talents and capabilities into a single enterprise. At nThrive, we are people who are passionate about empowering health care for every one in every community. We work together to transform financial and operational performance, enabling health care organizations to thrive.
nThrive is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.


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