Solution Consultant Claims Management

Job ID
2017-21052
Employment Type
full-time
Plano
Hours Per Week
0.00
TX

Overview

The Solutions Consultant role within our Revenue Cycle Technologies implementation Services team is responsible for successfully supporting clients during implementation by helping define application configurations, workflow and integration with existing host systems.  The Solutions Consultant will work closely with the Project Manager to manage project milestones and to drive product delivery.  Responsibilities include performing current-state assessments, and assisting clients to implement best practice solutions and workflow during all aspects of the MedAssets product implementations as assigned. 

 

 

The individual will be part of a multiple disciplinary team in the delivery of customer contractual obligations and is responsible for the successful and timely completion of projects resulting in customer sign off and project acceptance.

Responsibilities

  • Work closely with the project manager to establish project scope, project plan and action items.
  • Assess current-state business processes and suggest best-practice solutions using MedAssets technology.
  • Partner with clients to design, document and deploy application configurations and specifications.
  • Translate business requirements into functional specifications.
  • Serve as a liaison with custom development teams to create integration solutions or reports.
  • Ensure proper deployment of solutions through testing.
  • Problem solving and analysis of errors based on end-user or quality testing.
  • Act as a subject matter expert in the application, implementation configuration, and deployment.
  • Managing multiple customers through the successful implementation of MedAssets Revenue Cycle Technology solutions.
  • Ensure the successful completion of quality product and solution implementations utilizing strong leadership, project and resource management skills.
  • Set and manage customer expectations.
  • Actively participates in the development and implementation of internal processes and procedures to support MedAssets in solution/service deployment, and customer relationship management.
  • Manages the acquisition of required data.
  • Maintain a high level of commitment to superior customer satisfaction through the entire duration of the customer relationship.
  • Completes other projects as assigned.

Qualifications

  • BA/BS in Business Administration, Healthcare, and 3+ years industry experience in Hospital Revenue Cycle.
  • Comprehensive understanding of hospital revenue cycle required to be successful within this position.
  • 2+ years Billing and Claims Editing experience; preferably on the MedAssets Claims Management tool.
  • Strong understanding of ANSI standard file formats (835, 837, 270, 271, 276 & 277).
  • Excellent written and verbal communication skills.
  • Strong organization, analytical, and problem-solving skills, as well as detail-oriented.
  • Demonstrated ability to work in a team environment that requires quick turnaround and quality output.
  • Able to prioritize workload and work effectively with minimal supervision; demonstrated ability to work concurrently on multiple projects with several teams.
  • Solid knowledge of all MS Office Products.
  • Travel: Up to 25%

Preferred Skills

  • Prior experience in implementing and/or supporting software applications. Healthcare and/or financial packages preferred.

About nThrive

nThrive is the leader in providing end-to-end revenue cycle services, technology and education solutions. Previously known as MedAssets, Precyse, Equation and Adreima, each formerly a leader in its own right, we’ve combined our talents and capabilities into a single enterprise. At nThrive, we are people who are passionate about empowering health care for every one in every community. We work together to transform financial and operational performance, enabling health care organizations to thrive.
 
nThrive is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.

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