Under direct supervision, the HIM Technician I perform various clerical HIM functions. These responsibilities include chart retrieval and tracking, basic / entry level prepping, scanning of clinical documents. Additional responsibilities may include, processing research requests for records, reception/customer service responsibilities, and floating throughout the department to cover other areas within the department as needed. A minimum of 95% accuracy is expected for all tasks.
• Locates, prints out, and delivers medical records as requested.
• Picks up records of newly discharged patients. Ensures that all discharged records are received from the units for document imaging.
• Files completed and loose reports.
• Prepares and distributes all requested reports.
• Maintains log of activities. Continuously meets all turnaround times as requested. Meets or exceeds productivity standards.
• Processes all research requests.
• Completes Missing Records process by requesting charts from clinics, physicians, other departments. Documents all activities performed in chart location.
• Preps or assembles chart documents into standard chart order, verifying all documents belong to same patient.
• Locates "unable to locate" charts for clinic appointments and/or release of information requests.
• Serves as an information resource by responding to requests for general and medical information received via phone1 e-mail, fax, or in person.
• Operates computer to enter and retrieve data.
• Prepares medical record documents prior to scanning, according to policies and procedures.
• Utilizes facility guidelines to prep/assemble, scan and validate all documents are properly found with the document imaging system.
• Continuously meets all turnaround times as requested. Meets or exceeds productivity standards.
• Performs simple machine cleaning. Responsible for document imaging equipment maintenance prior to shift/use and maintains equipment cleaning log as required. Generates held desk ticket when needed.
• Performs general clerical functions such as filing, shredding, and floor rounds.
• Updates the HIM chart tracking system as needed.
Monitors and reports quality and quantity of work performed through self-reporting.
• Responsible for cross training peers.
• Assists the HIM Department and various work units during times of staff shortage or high volumes
• Maintains strict physician and patient confidentiality
• Follows all federal, state, industry, and hospital guidelines for release of information.
• Supports Precyse's Compliance Program by demonstrating adherence to all relevant compliance policies and procedures as evidenced by in-service attendance and daily practice; notifying management when there is a compliance concern or incident; demonstrating knowledge of HIPAA Privacy and Security Regulations as evidenced by appropriate handling of patient information; promoting confidentiality and using discretion when handling patient information.
• Reviews materials, complete all required client/Precyse policy training documents and passes required tests.
• High school graduate or GED required.
• Minimum one year of previous HIM experience preferred. Experience with hospital HIM computer systems preferred.
• Minimum one year of previous office clerical or administrative experience preferred.
• Knowledge of medical terminology is a plus.
• Computer knowledge including MS Office (Outlook, Word) a plus.
nThrive is the leader in providing end-to-end revenue cycle services, technology and education solutions. Previously known as MedAssets, Precyse, Equation and Adreima, each formerly a leader in its own right, we’ve combined our talents and capabilities into a single enterprise. At nThrive, we are people who are passionate about empowering health care for every one in every community. We work together to transform financial and operational performance, enabling health care organizations to thrive.
nThrive is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.