Supervisor, Accounts Receivable Services

Job ID
Employment Type
Hours Per Week


The Supervisor, Account Receivable Services is responsible for the day to day supervision of a team of staff. The ideal candidates must have five years or more relevant experience in a hospital or healthcare setting and prior manager or supervisory experience, excellent communication skills; excellent critical thinking skills; excellent client relationship skills; thorough understanding of the revenue cycle including third party payer requirements.




  • Provide assistance/resolution to external and internal client inquiries
  • Prepare reports or logs as required
  • Act as a technical expert in regards to financial class responsibility, to answer questions raised by clients and team members
  • Maintain a current working knowledge of all healthcare related issues and regulations
  • Responsible to report any detected trends, as well as procedural problems, to the client. Recommendations regarding the correction of these trends and/or problems should also be reported.
  • Maintain a professional attitude
  • Maintain confidentiality at all times
  • Analyze and solve problems quickly and thoroughly
  • Establish realistic goals and priorities concurrent with organizational objectives
  • Adheres to all company policies and procedures including, but not limited to those identified within the Standards of Business Conduct and the Employee Handbook, as may be amended from time to time. Adheres to all applicable laws and regulations and the company's governance/compliance program.
  • Responsible for reporting violations of the company's policies and procedures, Standards of Business Conduct, governance program, laws and regulations through the company's Help Line or other mechanism that may be available at the time of the violation. Assists with internal control failure remediation efforts.
  • Becomes knowledgeable of internal control responsibilities through training and instruction. Responsible and accountable for internal control performance within their area of responsibility. Participates in the internal controls self-assessment process.
  • Ensures concerns with internal control design or performance and process changes that impact internal control execution are communicated to management.



  • BA/BS in business or related concentration.
  • Minimum 2-3+ years experience in healthcare business office operations.
  • Proven knowledge and experience in governmental, legal and regulatory provisions related to collection activity.
  • Knowledge of insurance company practices regarding reimbursement.
  • Ability to lead teams to achieve desired goals and objectives.
  • Ability to mentor staff and provide consistent performance management
  • Demonstrated ability to work in a team environment that requires quick turnaround and quality output.
  • Solid knowledge of all MS Office Products.

Preferred Skills


  • Prior management or supervisory experience, preferred.
  • AAHAM (American Association of Healthcare Administrative Management) Certification preferred.

About nThrive

nThrive is the leader in providing end-to-end revenue cycle services, technology and education solutions. Previously known as MedAssets, Precyse, Equation and Adreima, each formerly a leader in its own right, we’ve combined our talents and capabilities into a single enterprise. At nThrive, we are people who are passionate about empowering health care for every one in every community. We work together to transform financial and operational performance, enabling health care organizations to thrive.
nThrive is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.


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