• Senior Director, Applications and Collaboration Systems

    Job ID
    Employment Type
    Hours Per Week
  • Overview

    The Senior Director, Applications and Collaboration Systems is charged with leading an enterprise application portfolio focused on the product management of the Microsoft Office 365 platform, video conferencing, and nThrive collaboration suite. You will have the opportunity to drive productivity in an organization of 7K+ colleagues leading governance, standards, information architecture, usability, and change management.  The early adoption of Microsoft O365 technologies provides for a career building project and application portfolio for both internal colleagues and clients alike.  With a heavily distributed colleague base across hospital client sites, this position is directly responsible for our collaboration and digital workplace strategy to drive change management, engagement, and overall adoption. This role reports directly to the VP of Enterprise Technologies.


    • Serve as the company’s collaboration product owner and subject matter expert creating and executing upon a digital workplace strategy across a distributed global colleague base of 7K plus.
    • Create an enterprise wide IT change management program to drive the awareness and adoption of collaboration technologies for nThrive colleagues and large Patient to Payment client engagements. 
    • Lead governance and standards across the nThrive enterprise in adherence to corporate security, risk, and governance requirements.
    • Partner with Corporate Marketing in the promotion of collaboration benefits to drive colleague wide productivity, greater fluency, and adoption all within the guidelines of nThrive social media policies.
    • Partner with Development leadership to accurately size the level of effort for projects to align on budget and resource needs.  Partner with the Project Management Office (PMO) regarding the scope and budget of each effort.
    • Create product and service level designs spanning the business benefit, cost structure, license model, adoption, SLA’s, and overall governance model of each application spanning colleague collaboration, video messaging, Webinars, document collaboration, social media, single sign on, and other productivity suites for colleagues and, in some cases, large client engagements.


    • Bachelor’s Degree.
    • 15 + years of relevant business analyst experience in the deployment of collaboration suites such as Microsoft O365 capabilities, SharePoint online, messaging, video, social media, document collaboration, Salesforce.com Chatter, and colleague Intranets.
    • Technical acumen including ability to influence and debate solutions with technical team members, to understand technology solutions and potential trade-offs, and to represent technical concepts to non-technical stakeholders.
    • Demonstrated usability, information architecture, and change management skills.
    • Exceptional presentation, communication, written and facilitation skills in support of governance, project charter, requirements, user stories, design documentation, test cases, and release notes.
    • Strong influencing and partnering capabilities.

    Preferred Skills

    • Working knowledge of meeting collaboration technologies such as Zoom, GoTo, WebEx.
    • Experience using Agile software programs such as Microsoft Team Foundation Server.
    • ITIL v3 Certification.

    About nThrive


    Be Inspired. Ignite Change. Transform Health Care. 

    From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.


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