Reporting to the Leader of Service Delivery – Front, the Director’s primary accountability is to ensure overall performance, including profit and loss results for assigned Patient Access clients within a strong, positive, collaborative culture. Leading all functions and operations which provide service to assigned clients, with direct reports including Managers, Supervisors and/or Colleagues, this person ensures efficiency and efficacy of processes and resource use within assigned scope. The Director works with other Leadership Team members to implement the strategic plan and associated long and short term goals.
Patient Access provides services to clients across the spectrum of the Revenue Cycle. The Director is responsible for ensuring optimal outcomes for the patients and clients in all front end services, including, but not limited to insurance verification, point of service cash collection, Medicaid and/or Charity Care Eligibility.
Be Inspired. Ignite Change. Transform Health Care.
From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.