• Supervisor, Medical Insurance Accounts Receivable

    Job ID
    2018-24203
    Employment Type
    full-time
    Hours Per Week
    40
    Onsite Work Schedule Details
    M-F 6:00a-2:30p
    Address
    3200 N. Central Ave
    City
    Phoenix
    State
    AZ
  • Overview

    The Supervisor, Account Receivable Services is responsible for the day to day supervision of a team of staff. The ideal candidates must have five years or more relevant experience in a hospital or healthcare setting and prior manager or supervisory experience, excellent communication skills; excellent critical thinking skills; excellent client relationship skills; thorough understanding of the revenue cycle including third party payer requirements.

     

    Responsibilities

     

    • Provide assistance/resolution to external and internal client inquiries
    • Prepare reports or logs as required
    • Act as a technical expert in regards to financial class responsibility, to answer questions raised by clients and team members
    • Maintain a current working knowledge of all healthcare related issues and regulations
    • Responsible to report any detected trends, as well as procedural problems, to the client. Recommendations regarding the correction of these trends and/or problems should also be reported.
    • Maintain a professional attitude
    • Maintain confidentiality at all times
    • Analyze and solve problems quickly and thoroughly
    • Establish realistic goals and priorities concurrent with organizational objectives
    • Adheres to all company policies and procedures including, but not limited to those identified within the Standards of Business Conduct and the Employee Handbook, as may be amended from time to time. Adheres to all applicable laws and regulations and the company's governance/compliance program.
    • Responsible for reporting violations of the company's policies and procedures, Standards of Business Conduct, governance program, laws and regulations through the company's Help Line or other mechanism that may be available at the time of the violation. Assists with internal control failure remediation efforts.
    • Becomes knowledgeable of internal control responsibilities through training and instruction. Responsible and accountable for internal control performance within their area of responsibility. Participates in the internal controls self-assessment process.
    • Ensures concerns with internal control design or performance and process changes that impact internal control execution are communicated to management.

     

    Qualifications

    • BA/BS in business or related concentration.
    • Minimum of 2 years experience in healthcare business office operations.
    • Proven knowledge and experience in governmental, legal and regulatory provisions related to collection activity.
    • Knowledge of insurance company practices regarding reimbursement.
    • Ability to lead teams to achieve desired goals and objectives.
    • Ability to mentor staff and provide consistent performance management
    • Demonstrated ability to work in a team environment that requires quick turnaround and quality output.
    • Solid knowledge of all MS Office Products.

    Preferred Skills

    •  Prior management or supervisory experience
    • AAHAM (American Association of Healthcare Administrative Management) Certification 

    About nThrive

    Be Inspired. Ignite Change. Transform Health Care. 

    From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.

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