• Health Information Management Technician I

    Job ID
    Employment Type
    Hours Per Week
    10 Minimum
    Onsite Work Schedule Details
    Evenings and weekends as needed
    8200 Dodge Street
  • Overview

    Under direct supervision, the HIM Technician I perform various clerical HIM functions. These responsibilities include chart retrieval and tracking, basic / entry level prepping, scanning of clinical documents. Additional responsibilities may include, processing research requests for records, reception/customer service responsibilities, and floating throughout the department to cover other areas within the department as needed. A minimum of 95% accuracy is expected for all tasks.


    • Locates, prints out, and delivers medical records as requested.
    • Picks up records of newly discharged patients. Ensures that all discharged records are received from the units for document imaging.
    • Files completed and loose reports.
    • Prepares and distributes all requested reports.
    • Maintains log of activities. Continuously meets all turnaround times as requested. Meets or exceeds productivity standards.
    • Processes all research requests.
    • Completes Missing Records process by requesting charts from clinics, physicians, other departments. Documents all activities performed in chart location.
    • Preps or assembles chart documents into standard chart order, verifying all documents belong to same patient.
    • Locates “unable to locate” charts for clinic appointments and/or release of information requests.
    • Serves as an information resource by responding to requests for general and medical information received via phone, e-mail, fax, or in person.
    • Operates computer to enter and retrieve data.
    • Prepares medical record documents prior to scanning, according to policies and procedures.
    • Utilizes facility guidelines to prep/assemble, scan and validate all documents are properly found with the document imaging system.
    • Continuously meets all turnaround times as requested. Meets or exceeds productivity standards.
    • Performs simple machine cleaning. Responsible for document imaging equipment maintenance prior to shift/use and maintains equipment cleaning log as required. Generates held desk ticket when needed.
    • Performs general clerical functions such as filing, shredding, and floor rounds.
    • Updates the HIM chart tracking system as needed.
    • Monitors and reports quality and quantity of work performed through self-reporting.
    • Responsible for cross training peers.
    • Assists the HIM Department and various work units during times of staff shortage or high volumes
    • Maintains strict physician and patient confidentiality
    • Follows all federal, state, industry, and hospital guidelines for release of information.
    • Reviews materials, complete all required client/nThrive policy training documents and passes required tests.
    • Supports nThrive’s Compliance Program by demonstrating adherence to all relevant compliance policies and procedures as evidenced by in-service attendance and daily practice; notifying management when there is a compliance concern or incident; demonstrating knowledge of HIPAA Privacy and Security Regulations as evidenced by appropriate handling of patient information; promoting confidentiality and using discretion when handling patient information.


    • High school graduate or GED 
    • Proven time management skills.
    • Ability to handle sensitive information and maintain HIPAA compliance.
    • Demonstrated ability to navigate Internet Explorer and Microsoft Office

    Preferred Skills

    • Minimum one year of previous HIM experience preferred. Experience with hospital HIM computer systems.
    • Minimum one year of previous office clerical or administrative experience.
    • Knowledge of medical terminology.
    • Computer knowledge including MS Office (Outlook, Word).

    About nThrive

    Be Inspired. Ignite Change. Transform Health Care. 

    From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.


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