The Patient Access Educator position is an extension of the management team, responsible for the training and education of all new hires and existing colleagues in Patient Access, including Financial Clearance Center and Pre-Registration/Scheduling. Ensures HIPAA standards are adhered to and followed in accordance to the Northwestern Medicine policy. He/she ensures compliance with proper procedures in order to achieve productivity, quality, Point of Service departmental goals and Capture Rate initiatives. This includes but is not limited to: EMTALA, billing compliance, Medicare Advanced Beneficiary Notification, Important Message from Medicare letter, demographics, location codes, payer knowledge and expertise. Attends, facilitates and prepares material for in-services and continuing education sessions. Educator takes personal responsibility to stay updated of current policies and procedures. Provides exceptional service at all times to both associates and patients.
Be Inspired. Ignite Change. Transform Health Care.
From Patient-to-Payment, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.