Associate Contract Analyst

Job ID
Employment Type
Full Time
5543 Legacy Drive


nThrive® provides leading healthcare revenue cycle management SaaS solutions, offering patient access, charge integrity, claims management, contract management, machine learning & robotic process automation, data & analytics, and education software solutions to more than 900 hospitals and health systems in North America, including 37 of the 40 largest healthcare providers in the U.S.


nThrive's end-to-end software platform helps healthcare organizations increase revenue, reduce costs, expand cash collections, and ensure regulatory compliance across the entire revenue cycle continuum. For more information on nThrive, please visit www.nThrive.com.


As an Associate Contract Analyst, you’ll have a front-row seat to the industry’s transformation from fee-for-service to value-based care. We will teach you how to interpret a reimbursement contract and load it into our best-in-class Contract Management system. The right individual must be accountable and focused while working on a united team with fellow colleagues. The Associate Contract Analyst must stay nimble and problem-solve under deadlines to deliver the best result to our clients, the first time. The Associate Contract Analyst must be able to adapt quickly to evolving healthcare and technological environment and to deliver precision, quality, and excellence to the nth degree.


  • Develop and demonstrate the ability to analyze provider/payer contracts and translate reimbursement terms into logic modules within the nThrive application.
  • Acquire and establish the skills to communicate with colleagues and customers in a clear and professional manner via phone, email, customer service ticketing systems, and in person.
  • Exhibit the ability to conduct updates of maintenance contracts including but not limited to rate updates and fee schedule updates.
  • Meet or exceed established goals for productivity, turnaround time, and quality.
  • Establish relationships with clients.
  • Learn application functionality and grow industry knowledge.
  • Gain an understanding of Government and/or Commercial payer reimbursement methodologies.
  • Complete onboarding and training requirements.
  • Supports nThrive’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive’s business practices. This includes: becoming familiar with nThrive’s Code of Ethics, attending training as required, notifying management or nThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.


  • High School Diploma or GED.
  • 1+ year previous customer service experience or 1+ year previous healthcare revenue cycle experience.
  • Highly numerical aptitude with excellent analytical skills.
  • Capable of working independently to meet goals and deadlines.
  • Strong written/verbal communication, interpersonal, and relationship skills.
  • Ability to work in a team environment that requires quick turnaround and quality output.
  • Proficiency in Microsoft Office suite.

Preferred Skills

  • Healthcare revenue cycle experience.
  • Customer Service experience.
  • Salesforce.com experience.

About nThrive


Be Inspired. Ignite Change. Transform Health Care. 

From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.


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