Healthcare Manager of RCM Support

Job ID
Employment Type
Full Time


Who we are

FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com  


What we offer

Our people make us great. We know that our colleagues are the most integral part of our story. 


We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond. 


We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.   


We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.   


We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table. 


FinThrive Perks   

  • Fully remote working environment
  • Flexible time off (FTO)
  • Professional development opportunities 
  • 12 Weeks of paid parental leave
  • In-person and virtual company retreats
  • 5-days of paid volunteer hours at an approved 501(c)(3) Organization
  • Company lump-sum contribution to HSA-eligible medical enrollees
  • 401k Eligible upon date of hire—up to 3% company match
  • Exclusive discounts from your favorite brands via PerkSpot


Impact you will make

The Manager, Contract Management Services leads a cross-functional team of analyst that is responsible for the implementation, maintenance and support of insurance contracts into FinThrive applications.  The manager is accountable for the satisfaction of clients identified within assigned geographic regions. Customer satisfaction is ensured by timely completion of projects with high quality and excellent customer service. The manager will also coordinate with other managers to develop best practices, consistent processes and standardization across the department. Additionally, the manager will be a liaison with other departments to coordinate and execute on special projects.


What you will do

  • Utilize performance metrics to manage and track team performance
  • Balance workflow and prioritization across team
  • Participate in the annual planning and budgeting processes
  • Maintain/expand personal knowledge of the healthcare industry
  • Motivate team members and enhance team morale
  • Ensure client success
  • Manage hiring and disciplinary processes with present and prospective staff
  • Provide frequent status updates to management as requested
  • Approve routine personnel matters, such as PTO requests, Expense Reports, changes in shift, etc.
  • Interface with internal and external clients

What you will bring

  • Bachelors degree
  • Ability to lead and manage staff towards established objective
  • Be an effective leader, and be able to influence others through knowledge, communication style, ability, and earned confidence
  • Excellent leadership, facilitation, interpersonal and client relationship skills
  • Possess excellent analytical skills, be highly detail oriented, and have the ability to pose creative solutions to complex problems
  • Inherently be a team player and collaborator
  • Advanced project management skills
  • Strong mediation and negotiation skills
  • Demonstrated ability to work in a team environment that requires quick turnaround and quality output
  • Exceptional organizational skills
  • Ability to communicate with employees and customers of all levels
  • Display initiative and possess an assertive leadership style
  • Excellent written and verbal communication skills
  • Strong proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
  • Travel required: Minimal

 What we would like to see

  • Healthcare experience
  • Prior contract loading or other experience using the Contract Management application 

California Job Candidate Notice


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.