Who we are
FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com
What we offer
Our people make us great. We know that our colleagues are the most integral part of our story.
We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.
We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.
We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.
We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017. Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.
Impact you will make
As a Rep I, you will assist our clients in completing payer enrollments in order to successfully submit and receive electronic EDI transactions. You will be expected to effectively communicate with the appropriate stakeholders throughout the enrollment process cycle. As a Rep I, Business Operations Representative, you will be responsible for managing customer support queues to ensure items are acknowledged and routed to the appropriate teams quickly and efficiently. You will also be responsible for researching and resolving inquiries from clients related to user access requests, assisting with invoicing inquiries and appropriately responding to general questions of low to moderate complexity. At the direction of management, you may take the lead on projects of various size and scope within your area of responsibility and control.
What you will do
What you will bring
What we would like to see