nThrive

Job Listings

 

 

 

 

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 3

  Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make As Product Owner, you will be responsible for transforming the product vision into a workable product roadmap through forward-looking planning, regular product backlog maintenance, and tactical prioritization of tasks. This role will work closely with product managers, marketing managers, implementation, and support teams, and most importantly the software development team to deliver new product offerings and improve those that already exist. Product Owners need to think big while remaining pragmatic and who always have their mind on delivering value customers will pay for.   What you will do - Collaborate with key stakeholders to define, develop, shape, and refine business requirements of a new, complex software product at the heart of healthcare’s most difficult processes - Work cross functionally to fulfill the product roadmap, including implementation & support teams - Define and document use cases, user stories, requirements, and acceptance criteria - Integrate internal and external product feedback into a cohesive user experience - Own and prioritize the product backlog, continuously and transparently communicating the prioritized backlog and status of projects to stakeholders - Perform user acceptance testing of software features - Exercise common sense and good judgment with decisions, escalation of issues, and prioritization of work - Provide timely and accurate updates to project leadership and client(s) - Engage key stakeholders in backlog prioritization and acceptance or rejection of work results - Engage customers or users to gain feedback and keep them apprised of product release status - Collaborate with the Scrum Master & software delivery team to run successful Quarterly Planning, Release Planning and Sprint Planning sessions, as well as Refinement, Sprint Reviews and Retrospectives - Create or collaborate on internal and external documentation including release notes and marketing collateral - Coordinate with Product Manager for new product launches: Beta, GA, and associated release activities - Contribute to training and educating internal stakeholders and external customers on new feature functionality What you will bring - Motivated to make a difference, comfort communicating where you see opportunities for improvement - 3+ years of experience working as Product Owner with an Agile Scrum team in a technical or software development setting - Demonstrated ability to gather, refine, and translate business requirements into user stories - Ability to communicate design rationale and build consensus among internal team - Ability to prioritize and manage multiple projects to critical timelines in a fast paced environment - Understands and contributes towards documentation including release notes, training materials, user guides, and implementation guides - Confident, clear communication both at a technical and nontechnical level - Ability to work in or lead small, highly focused teams as necessary - Comfort with breaking down, defining, and managing multifaceted processes and/or product issues - Ability to work independently with minimal supervision - Experience with healthcare software preferred, particularly relating to Prior Authorizations in a clinical environment What we would like to see - Certified Scrum Product Owner a plus - Previous experience with launching new products offerings a plus - Experience with healthcare software preferred, particularly relating to Prior Authorizations in a clinical environment - Experience in a client facing role preferred - Previous experience with launching new products offerings a plus
Job ID
2022-30261
Employment Type
Full Time
Job Location
US-Remote
Who we are  FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com       What we offer  Our people make us great. We know that our colleagues are the most integral part of our story.      We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.      We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.        We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.        We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.      FinThrive Perks     - Fully remote working environment   - Flexible time off (FTO)   - Professional development opportunities    - 12 Weeks of paid parental leave   - In-person and virtual company retreats   - 5-days of paid volunteer hours at an approved 501(c)(3) Organization   - Company lump-sum contribution to HSA-eligible medical enrollees   - 401k Eligible upon date of hire—up to 3% company match   - Exclusive discounts from your favorite brands via PerkSpot           Impact you will make  The Lead Data Engineer will have a natural curiosity about solving problems – familiar with the complexity of healthcare datasets. They will be a critical thinker with advanced problem solving, data mining, and data engineering skills that enables them to answer ambiguous questions in data that help leaders make great data driven decisions. The Lead Data Engineer will work with highly collaborative teams and have direct influence over data engineering roadmaps.    What you will do  - Partner with internal business resources and technical teams to analyze requirements to deliver solutions to complex issues. Produce detailed analysis and design documents to meet the requirements. - Development of code, unit test, debug, maintain, and modify software programs utilizing the standard tools set forth by FinThrive. Participate in code walkthroughs. Oversee maintenance of code to ensure consistency, quality, best practices, and performance of applications - Develop technical processes and to support the overall SDLC process including continuous integration and continuous deployment (CI/CD) - Model a high-performance culture with critical thinking, problem-solving, learning, collaboration, and experimentation within the team What you will bring  - 5+ years of technical experience including experience in technical architecture, application development, database management or operations - 3+ years plus of Java experience - 3+ years of experience with web services (e.g. RESTful services) - 2+ years of experience with front-end development in Angular and Bootstrap - Strong understanding of object-oriented oriented programming and design patterns What we would like to see  - Bachelor's degree in Computer Science, Engineering - Experience with cloud application development (Microsoft Azure, Google Cloud Platform, or Amazon Web Services) - Experience with Agile development and Atlassian tools: JIRA, Bitbucket, Confluence - Experience with DevOps concepts and tools: Python or Bash scripting, Jenkins, Azure Devops, Sumo Logic - Passion for high quality work and attention to detail - Strong collaboration skills, responsive to service needs and project demands in a fast-changing environment
Job ID
2022-30255
Employment Type
Full Time
Job Location
US-Remote
Who we are  FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com       What we offer  Our people make us great. We know that our colleagues are the most integral part of our story.      We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.      We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.        We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.        We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.      FinThrive Perks     - Fully remote working environment   - Flexible time off (FTO)   - Professional development opportunities    - 12 Weeks of paid parental leave   - In-person and virtual company retreats   - 5-days of paid volunteer hours at an approved 501(c)(3) Organization   - Company lump-sum contribution to HSA-eligible medical enrollees   - 401k Eligible upon date of hire—up to 3% company match   - Exclusive discounts from your favorite brands via PerkSpot           What you will do  - Partner with internal business resources and technical teams to analyze requirements to deliver solutions to complex issues. Produce detailed analysis and design documents to meet the requirements.  - Development of code, unit test, debug, maintain, and modify software programs utilizing the standard tools set forth by FinThrive. Participate in code walkthroughs. Oversee maintenance of code to ensure consistency, quality, best practices, and performance of applications  - Develop technical processes and to support the overall SDLC process including continuous integration and continuous deployment (CI/CD)  - Model a high-performance culture with critical thinking, problem-solving, learning, collaboration, and experimentation within the team  What you will bring  - 5+ years of technical experience including experience in technical architecture, application development, database management or operations  - 3+ years plus of Java experience  - 3+ years of experience with web services (e.g.RESTful services)  - 2+ years of experience with front-end development in Angular and Bootstrap  - Strong understanding of object-oriented oriented programming and design patterns  What we would like to see  - Bachelor's degree in Computer Science, Engineering  - Experience with cloud application development (Microsoft Azure, Google Cloud Platform, or Amazon Web Services)  - Experience with Agile development and Atlassian tools: JIRA, Bitbucket, Confluence  - Experience with DevOps concepts and tools: Python or Bash scripting, Jenkins, Azure Devops, Sumo Logic  - Passion for high quality work and attention to detail  - Strong collaboration skills, responsive to service needs and project demands in a fast-changing environment 
Job ID
2022-30254
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make As an EDI Support Analyst, your main focus is to provide technical expertise for supported transactions and deliver exceptional client support. You will work with stakeholders to research moderate to complex issues, define mitigation solutions and offer recommendations to optimize transactions. At the direction of management, you may take the lead on projects of various sizes and scope.   FinThrive® provides leading healthcare revenue cycle management SaaS solutions, offering patient access, charge integrity, claims management, contract management, machine learning & robotic process automation, data & analytics, and education software solutions to more than 900 hospitals and health systems in North America, including 37 of the 40 largest healthcare providers in the U.S. FinThrive's end-to-end software platform helps healthcare organizations increase revenue, reduce costs, expand cash collections, and ensure regulatory compliance across the entire revenue cycle continuum.   What you will do - Provide top-notch, technical support while delivering exceptional customer service - Provide subject matter expert and operational support to internal business partners - Troubleshoot and provide analysis, support and guidance on moderate to complex EDI issues related to Eligibility (270/271), Claim Status (276/277) and other supported transactions, standards and product offerings - Monitor and troubleshoot daily EDI operations within the production environment and proactively prioritize, communicate and resolve any process or system related issue with the payer or IT as needed - Leverage technical expertise and business knowledge to offer clear and accurate interpretation of industry driven changes to stakeholders - Provide on call technical support for business critical and escalated client issues - Ensure that individual and team efforts align with defined industry and company protocols - Assist with identification, testing, resolution and validation process for developed products and system updates to ensure stakeholder needs are met - Develop and maintain both internal and client-facing documentation - Provide additional training and issue resolution support for Representative staff - Assist with training and mentoring new hires, including gathering/developing training materials, drafting training plans, and initiating skills reinforcement as needed - Performs all other related duties as assigned - ** This is an Analytic Support Role and will provide a foundation for growth opportunities to advance to a more Senior/Project oriented role** What you will bring - Must be proficient with personal computers and related software applications such as Microsoft Office Suite  - Experience manipulating, analyzing and researching large amounts of data - Ability to effectively communicate with both technical and non-technical personnel - Superior troubleshooting, analysis and problem-solving capabilitie - Excellent written and verbal communication, time management, and organizational skill - Proven experience providing direct customer support and demonstrated customer focus - Ability to excel at managing multiple tasks simultaneously in a demanding, fast-paced environment. - Must be able to perform as an effective member in a team-oriented environment, maintain a positive attitude, and achieve desired results while working with minimal supervision  What we would like to see - University/College degree or 3+ years of related work experience in the healthcare industry - Working knowledge of SQL is a plus - Knowledge of HIPAA, EDI and Healthcare X12 transactions is preferred - Strong level of proficiency with Excel preferred
Job ID
2022-30252
Employment Type
Full Time
Job Location
US-Remote
  Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The Senior Product Analyst fills a critical role in the product development life cycle, acting as a bridge between the product strategy and the delivery of a successful software product or service.  A successful product analyst will work within a defined product strategy and roadmap, breaking broadly defined initiatives into more concise functional components and documenting functional requirements in the form of user stories and acceptance criteria.  This may also entail conducting research and analysis through publically available resources and direct customer interaction in order to validate functional requirements, compliance requirements, and user interaction requirements.  The Senior Product Analyst is also a critical part of the software delivery process, helping to clarify requirements during the development phase, proposing design options for user interaction, performing acceptance testing for completed features, conducting knowledge transfer to operations/sales resources, and assisting with the deployment of new features/products.     What you will do - Gather requirements using a variety of elicitation techniques (e.g., interviews, surveys, statistical analysis, etc.) - Research, analyze, and document compliance requirements relevant to assigned features/products - Proactively analysis of monetization opportunities for owned product, including leveraging existing product opportunities and developing new ones - Work with internal teams and partners to build consensus across cross-functional areas - Create relevant, usable documents that define business problems and proposed solutions - Author features, user stories, and defect stories within an Agile planning system - Create user interaction mock-ups as necessary - Track requirements and manage their change throughout the project life cycle and ensure that deliverables are managed - Coordinate configuration, testing and production migration activities in conjunction with the Quality Assurance Analyst to ensure product test and launch as planned - Work with leadership to define and refine the product roadmap - Assist with internal/external knowledge transfer to explain the purpose, content, and proper operation of new features/products - Contribute to the annual budgeting/planning process as needed - Perform other duties related to the product management, development, and deployment process as needed - Communicate clearly and concisely in all written and verbal communications What you will bring - Bachelor’s Degree in Business Administration, Finance, Accounting, Science, or Engineering - 1-3 years of experience in healthcare industry (healthcare revenue management preferred) - 5+ years of experience within the enterprise web-based software development industry and/or software integration consulting - Strong knowledge of product management concepts and techniques - Experience defining products and solutions which deal with large data sets from multiple sources - Deep curiosity and solid research and/or data analysis skills that will produce insights and recommendations for the product vision - Strong analytical aptitude and ability to understand complex business practices, break them into discrete processes, and create supporting documentation - Strong written and verbal skills, including the ability to communicate technical topics to non-technical audiences - Ability to interact with senior management and key business stakeholders - Ability to work independently to research topics and articulate the impact of the research on product roadmap initiatives (e.g., gathering detail around the impact of a new regulatory statute) - Ability to organize, prioritize, and manage multiple projects in a fast-paced, cross-functional environment with minimal supervision - Ability to perform acceptance criteria testing on completed development projects and evaluate suitability of new features and/or products with reference to the established requirements - Strong project management, organizational, attention-to-detail, and decision-making skills - Strong customer relationship building skills - Strong Excel skills and data analysis skills - Proficiency with Microsoft Office products What we would like to see - 3+ years of experiences in a product, business analysis, or software development role - Subject matter expertise in Revenue Cycle Management - Strong SQL and database knowledge - Experience with process diagram and flowchart (MS Visio, Draw IO, etc.) - Experience in a customer facing role
Job ID
2022-30250
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Unlimited flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The Commercial Operations Analyst plays a key role in the design, development and implementation of processes and tools that support the Commercial sales cycle. This position provides support for management of Salesforce.com (SFDC) including project management, creating and maintaining documentation, defining process for quality assurance and reliability of the data.   What you will do - Serve as the SFDC subject matter expert; lead and design SFDC-based process efficiencies. - Own the delivery of detailed Commercial reporting and insights analysis, to include: weekly bookings/loss forecasts; forecast accuracy; trending of pipeline, forecasts, bookings, loss, revenue, gross margin, and win/loss intelligence. - Collaborate within the Commercial Organization to develop and implement tools and processes to improve sales productivity and efficiency including but not limited to researching and sharing best practices and cross team communication. - Work with Commercial leadership to develop, maintain, and assess key operational metrics for Commercial team members. - Direct the process and flow of information for account planning, forecasting, customer management/initiatives, and internal Commercial reporting. - Ability to analyze large data sets and distill into storytelling bullets. Present insights by region, market, line of business, brand, product and other multi facet touchpoints in order to inform and drive policy to exceed growth targets. - Establish solid working relationships with FinThrive IT business and technology partners to better understand their business directions, drivers, and requirements, working across business lines to increase the efficiency and effectiveness of the Commercial team. - Participate in cross-department project teams to design and develop participant and instructional materials. - Drive adoption of SFDC and other key sales tools through focus on continuous development of Seller-centric feature/function; recommend changes and lead testing efforts and deployment of changes to production instance. - Work closely with business partners, sales leadership, and sales representatives on SFDC training needs for the Sellers and specific SFDC training needs for all lines of business. - Interview Sellers, understand their processes, and convert sales documents into training materials that clearly and effectively communicate roles and responsibilities and their impact on expected business results. What you will bring - Bachelor’s degree in Business, Computer Science, Economics, Statistics or related field - 3+ years sales force effectiveness, sales resource optimization, sales support or similar experience - Extensive Salesforce.com or other CRM experience is required, with specific focus in report and dashboard builds - Advanced understanding of sales process and forecasting methodologies is preferred - Solid proficiency in core Microsoft Office products (Word / Excel / SharePoint / PPT) is required - Strong organizational and project management skills, able to plan, meet deadlines, prioritize projects and manage a cross-functional team - Self-starter with ability to drive cross-functional/multi-discipline project teams - Must have the ability to handle multiple activities with a short turn-around time and work both independently and with a team - Ability to build and foster meaningful relationships with internal and external customers is required - Ability to work flexibly, adapting quickly to change and new ways of working is required - Demonstrated ability to collaborate with others across the organization. - Track record in establishing a high level of credibility quickly; appropriate confidence to gain the trust and respect of key stakeholders and leaders - Excellent communication skills: written, verbal & presentation  What we would like to see - Experience with SFDC-based CPQ tools - Knowledge of Power BI tool or other Business Intelligence tools - Prior experience with sales compensation plan management - Previous sales leadership experience
Job ID
2022-30249
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make As a Software Engineer you will be working with a  group of highly talented and motivated engineers with significant healthcare experience to help a thriving Healthcare function. Build a highly functional and efficient Big Data platform that brings together data from disparate sources and allow FinThrive to design and run complex algorithms to provide insights into the Healthcare business operations. Partner with internal business, product and technical teams to analyze requirements to deliver solutions to complex issues. Participate in development and oversee maintenance of code to ensure consistency, quality, best practices and performance of applications.    What you will do - Build a highly functional and efficient Big Data platform that brings together data from disparate sources and allow FinThrive to design and run complex algorithms providing insights to Healthcare business operations  - Build ETL Data Pipelines in Azure Cloud using Azure ADF and Databricks using PySpark and Scala - Migrate ETL Data pipelines from On Prem Hadoop Cluster to Azure Cloud - Build Data Ingestion Pipelines in Azure to pull data from SQL Server - Perform Automated and Regression Testing - Partner with internal business, product and technical teams to analyze complex requirements and deliver solutions - Participate in development, automation and maintenance of application code to ensure consistency, quality, reliability, scalability and system performance  - Deliver data and software solutions working on Agile delivery teams  What you will bring - Bachelor's degree in Computer science or a related discipline  - 4+ years of data engineering in an enterprise environment  - 4+ years of experience writing production code in Python, PySpark or Scala  - Experience with SQL - Experience with Big Data technologies in the Cloud or Hadoop ecosystem, such as Spark, Hive, Sqoop, Oozie, MapReduce, HBase or any other equivalent components - Experience working with git and CI/CD tools  - Proven background in Distributed Computing, ETL development, and large-scale data processing  - Travel:  None  What we would like to see - Healthcare experience preferred  - Proficiency in SQL and query optimization  - Proficiency in Linux and Bash shell scripting  - Experience with Azure ADF, Azure Databricks, Terraform templates, ADF Automated pipelines. - Experience migrating applications from an On Prem Hadoop to Cloud. - Experience with SQL Server. - Knowledge and passion for software development – including software architecture, functional and non-functional aspects  - Any background in ETL tools such as Ab-Initio, Data Stage
Job ID
2022-30246
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The Solutions Manager, SM, at FinThrive is a product expert and is a key player in supporting the client during all stages of product post-implementation. The SM is focused on ensuring customer satisfaction by completing defined client and product support tasks, quickly and correctly resolving or triaging cases, and interacting with customers via verbal and written communication in a professional manner. As a part of the Solutions Manager team, you'll be exposed to the many facets of FinThrive as well as career growth opportunities.   What you will do - Deliver superior customer service while diagnosing and resolving client application, data and connectivity issues in accordance with the internal policies, providing clear and concise documentation - Provide coordination and clear communication via phone, email and SFDC on case or other client support activities to both internal and external customers - Organize, investigate, and resolve assigned work in a timely and effective manner - Assist with software testing releases - Interface/communicate with other departments to ensure product maintenance utilizing established procedures - Support application functionality and remain current on release updates and product knowledge - Document support calls/cases and resolution for future reference and reporting - Adhere to established procedures of documenting cases - Document software/product bugs for development staff - Provide additional client support What you will bring - 2+ years’ experience in Healthcare Billing, Claims, ARS, or Patient Collections - Experience working with customer support including issue resolution management - Demonstrate experience showing initiative, including anticipating customer needs and going the extra mile to ensure an engaging and positive customer experience - Demonstrate experience communicating effectively with a customer and simplifying complex information - Ability to multi-task and prioritize departmental functions to meet both timed deadlines and quality expectations with great attention to detail - Demonstrate ability to meet performance objectives, including all applicable service level agreements - Demonstrate ability to navigate Internet Explorer and Microsoft Office - High School Diploma or GED - Travel required: None  What we would like to see - Bachelor’s degree - Comprehensive understanding of hospital revenue cycle - Knowledge of revenue cycle software - Experience working with Salesforce or comparable ticketing system - Supply, Coding or Clinical background 
Job ID
2022-30245
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The Solutions Manager, SM, at FinThrive is a product expert and is a key player in supporting the client during all stages of product post-implementation. The SM is focused on ensuring customer satisfaction by completing defined client and product support tasks, quickly and correctly resolving or triaging cases, and interacting with customers via verbal and written communication in a professional manner. As a part of the Solutions Manager team, you'll be exposed to the many facets of FinThrive as well as career growth opportunities.   What you will do - Deliver superior customer service while diagnosing and resolving client application, data and connectivity issues in accordance with the internal policies, providing clear and concise documentation - Provide coordination and clear communication via phone, email and SFDC on case or other client support activities to both internal and external customers - Organize, investigate, and resolve assigned work in a timely and effective manner - Assist with software testing releases - Interface/communicate with other departments to ensure product maintenance utilizing established procedures - Support application functionality and remain current on release updates and product knowledge - Document support calls/cases and resolution for future reference and reporting - Adhere to established procedures of documenting cases - Document software/product bugs for development staff - Provide additional client support What you will bring - 2+ years’ experience in Healthcare Billing, Claims, ARS, or Patient Collections - Experience working with customer support including issue resolution management - Demonstrate experience showing initiative, including anticipating customer needs and going the extra mile to ensure an engaging and positive customer experience - Demonstrate experience communicating effectively with a customer and simplifying complex information - Ability to multi-task and prioritize departmental functions to meet both timed deadlines and quality expectations with great attention to detail - Demonstrate ability to meet performance objectives, including all applicable service level agreements - Demonstrate ability to navigate Internet Explorer and Microsoft Office - High School Diploma or GED - Travel required: None  What we would like to see - Bachelor’s degree - Comprehensive understanding of hospital revenue cycle - Knowledge of revenue cycle software - Experience working with Salesforce or comparable ticketing system - Supply, Coding or Clinical background 
Job ID
2022-30244
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The Implementation Consultant with FinThrive is responsible for successfully supporting clients during implementation by helping define application configurations, workflow, and integration with existing host systems.The Implementation Consultant will work closely with the Project Manager to manage project milestones and drive product delivery. Responsibilities include performing current-state assessments and assisting clients to implement best practice solutions and workflow during all aspects of the FinThrive product implementations as assigned.The individual will be part of multiple disciplinary teams in the delivery of customer contractual obligations and is responsible for the successful and timely completion of projects resulting in customer sign-off and project acceptance. This role supports high-volume, fast-paced implementation activities . What you will do - Assess current-state business processes and suggest best-practice solutions using FinThrive’ s technology - Partner with clients to design, document and deploy application configurations and specifications - Translate business requirements into functional specifications - Serve as a liaison with custom development teams to create integration solutions or reports - Ensure proper deployment of solutions through testing - Problem solve and analysis of errors based on end-user or quality testing - Act as a subject matter expert in the application, implementation configuration, and deployment - Provide consistent positive experience for all client resources, focusing on client-centric best practices and relationship management - Coordinate activities amongst Client Delivery resources to ensure successful product and service implementations, promoting an overall positive client experience - Manage multiple customers through the successful implementation of FinThrive Revenue Cycle Technology solutions - Ensure the successful completion of quality product and solution implementations utilizing strong leadership, project, and resource management skills - Set and manage customer expectations - Understand product data requirements and their relation to product features and functionality - Remain current on release updates and product knowledge for assigned products - Provide coordination and clear communication via phone, email and SFDC on case or other client implementation and support activities to both internal and external customers - Maintain implementation documentation repository - Maintain a high level of commitment to superior customer satisfaction through the entire duration of the customer relationship - Support FinThrive’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to FinThrive’s business practices; this includes becoming familiar with FinThrive’s Code of Ethics, attending training as required, notifying management or FinThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations What you will bring - Hospital Revenue Cycle knowledge or experience - Excellent written and verbal communication skills - Strong organization, analytical, and problem-solving skills, as well as detail-oriented - Demonstrated ability to work in a team environment that requires quick turnaround and quality output - Ability to prioritize workload and work efficiently without supervision - Knowledge of all MS Office Products - Ability to work concurrently on multiple projects with several teams - Travel: if needed, up to 25% What we would like to see - Bachelor’s degree - Prior experience in implementing and/or supporting Healthcare and/or financial packages - Prior experience in implementing and/or supporting software applications - Previous experience in hospital revenue cycle operations, consulting, or general finance - Prior experience with direct client / external-facing engagements - Comprehensive understanding of hospital revenue cycle
Job ID
2022-30243
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make As a Contract Analyst, you’ll have a front-row seat to the industry’s transformation from fee-for-service to value-based care. Apply your revenue cycle experience to interpret reimbursement contracts and load them into our best-in-class Contract Management system. The right individual must be accountable and focused while working on a united team with fellow colleagues, must stay nimble, and problem-solve under deadlines to deliver the best result to our clients, the first time. The Contract Analyst must be able to adapt quickly to evolving healthcare and technological environment and to deliver precision, quality, and excellence to the 9th degree.   What you will do - Communicate with colleagues and customers in a clear and professional manner via phone, email, customer service ticketing systems, and in person - Design, implement and maintain new and existing contract profiles - Troubleshoot pricing discrepancies with clients and colleagues - Meet or exceed established goals for productivity, turnaround time, and quality - Establish and grow close client relationships - Work independently within assigned tasks to ensure client success - Maintain proficiency in application functionality and stay current with industry knowledge - Maintain working knowledge of Government and/or Commercial payer reimbursement methodologies and deep knowledge of 1-3 specific methodologies as assigned by supervisor What you will bring - 1+ year previous customer service experience - 1+ year previous healthcare revenue cycle experience - Demonstrated ability to analyze provider/payer contracts and translate reimbursement terms into logic modules - Highly numerical aptitude with excellent analytical skills - Capable of working independently to meet goals and deadlines - Strong written/verbal communication, interpersonal, and relationship skills - Ability to work in a team environment that requires quick turnaround and quality output - Proficiency in Microsoft Office suite - High School Diploma or GED - Travel required: None  What we would like to see - BA/BS degree in Business Administration, Healthcare Administration, Mathematics - 3+ years of previous customer service experience - 2+ years of previous healthcare revenue cycle experience - Basic SQL Query experience
Job ID
2022-30242
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The Implementation Consultant with FinThrive is responsible for successfully supporting clients during implementation by helping define application configurations, workflow, and integration with existing host systems.The Implementation Consultant will work closely with the Project Manager to manage project milestones and drive product delivery. Responsibilities include performing current-state assessments and assisting clients to implement best practice solutions and workflow during all aspects of the FinThrive product implementations as assigned.The individual will be part of multiple disciplinary teams in the delivery of customer contractual obligations and is responsible for the successful and timely completion of projects resulting in customer sign-off and project acceptance. This role supports high-volume, fast-paced implementation activities.   What you will do - Assess current-state business processes and suggest best-practice solutions using FinThrive’ s technology - Partner with clients to design, document and deploy application configurations and specifications - Translate business requirements into functional specifications - Serve as a liaison with custom development teams to create integration solutions or reports - Ensure proper deployment of solutions through testing - Problem solve and analysis of errors based on end-user or quality testing - Act as a subject matter expert in the application, implementation configuration, and deployment - Provide consistent positive experience for all client resources, focusing on client-centric best practices and relationship management - Coordinate activities amongst Client Delivery resources to ensure successful product and service implementations, promoting an overall positive client experience - Manage multiple customers through the successful implementation of FinThrive Revenue Cycle Technology solutions - Ensure the successful completion of quality product and solution implementations utilizing strong leadership, project, and resource management skills - Set and manage customer expectations - Understand product data requirements and their relation to product features and functionality - Remain current on release updates and product knowledge for assigned products - Provide coordination and clear communication via phone, email and SFDC on case or other client implementation and support activities to both internal and external customers - Maintain implementation documentation repository - Maintain a high level of commitment to superior customer satisfaction through the entire duration of the customer relationship - Support FinThrive’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to FinThrive’s business practices; this includes becoming familiar with FinThrive’s Code of Ethics, attending training as required, notifying management or FinThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations What you will bring - Hospital Revenue Cycle knowledge or experience - Excellent written and verbal communication skills - Strong organization, analytical, and problem-solving skills, as well as detail-oriented - Demonstrated ability to work in a team environment that requires quick turnaround and quality output - Ability to prioritize workload and work efficiently without supervision - Knowledge of all MS Office Products - Ability to work concurrently on multiple projects with several teams - Travel: if needed, up to 25% What we would like to see - Bachelor’s degree - Prior experience in implementing and/or supporting Healthcare and/or financial packages - Prior experience in implementing and/or supporting software applications - Previous experience in hospital revenue cycle operations, consulting, or general finance - Prior experience with direct client / external-facing engagements - Comprehensive understanding of hospital revenue cycle
Job ID
2022-30241
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The ideal candidate will have a natural curiosity about solving problems – familiar with the complexity of healthcare datasets. They will be a critical thinker with advanced problem solving, data mining, and data engineering skills that enables them to answer ambiguous questions in data that help leaders make great data driven decisions.   What you will do - Design and develop complex and large-scale data structures and pipelines to organize, collect and standardize data to generate insights, address reporting and data science needs - Ensures that data pipelines are observable, scalable, reliable, and secure. Improves data quality and integrity. - Champion and drive adoption and standardization of data governance, lineage, cataloging, and stewardship practices across teams - Model a high-performance culture and cultivate an environment that promotes critical thinking, problem-solving, learning, collaboration, and experimentation across data and analytics department. -   What you will bring - Bachelor’s Degree in Computer Science, Engineering, or Applied Science - 5+ years’ experience in Data Engineering and/or Software Engineering - Expertise in big data technologies like Hadoop, Spark, Hive, Databricks etc. - Strong coding skills in Python/PySpark/Scala/Java or equivalent - Expertise in SQL and Data analysis - Expertise in Linux and Bash shell scripting - Adept with agile software development lifecycle, version control (git), CI/CD and DevOps - Experience building, governing, and scaling data warehouses/lakes/lake houses - Excellent communication, presentation, leadership, problem-solving and analytical skills -   What we would like to see - Hands-on work in on-prem to cloud migration, preferably in Azure - Azure experience as it pertains to PaaS (Platform as a Service) offerings (Synapse, ADLS, DataBricks, Event Hubs, CosmosDB, Azure ML, etc.) - Expertise in infrastructure as code and automating production data and ML pipelines - Experience collaborating with Data Science teams -  
Job ID
2022-30237
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The primary focus of this position is on technical testing. You will be responsible for conducting complex, cross-functional test processes for any application software systems the business unit is creating and/or changing.  You will have a strong working knowledge of all concepts and applications of quality assurance testing, be able to perform all the regular functions commonly required in quality assurance testing and ensure all documentation of test results is thoroughly reported. By using industry leading practices, data, and technology solutions the team builds quality into the software delivery life cycle. We value continued innovation and seek to make our delivery more efficient and cost effective. We are looking for people who have a passion for quality and who show the ability to collaborate within a team to delight our customers with our technology solutions.   What you will do - Collaborate with an Agile team to deliver new platform features and enhancements. - Design, document, and execute application test plans, and test strategies using industry standard automated testing frameworks. - Ensure data and API services’ release quality by utilizing automated and manual testing methods. - Set up and manage test data, automation tools, and test cases to support integrated test environments. - Develop and support QA automation using open-source frameworks - Document and manage tracking, resolution and root cause analysis of defects. - Refine and estimate test planning, development and execution efforts across teams and products - Perform functional, non-functional, system and regression testing across data stores, API’s, and electronic data interchange (EDI) services - Take ownership for quality and collaborate with team to build effective working relationships - Learn continuously and contribute to team development What you will bring - Bachelors in Computer science, related Engineering discipline or equivalent work experience - 3+ years overall Quality Assurance experience for production applications. - 2 years’ strong experience in testing Big Data applications written in modern data programming languages (Python, Spark, Java, Scala etc.) - 2 years strong hands-on experience with SQL, testing NoSQL and relational databases - 2 years of experience working on Linux or Unix systems - Experience building QA automation using open-source frameworks, such as Selenium, pytest etc. - 2 years coordinating QA across multiple teams on/offshore, in an Agile environment - Continuous integration/continuous deployment experience with Azure DevOps, Jenkins, etc. - Excellent verbal and written communications skills are required - Strong organizational, problem-solving, and analytical skills   What we would like to see - Experience in a cloud environment (Azure) - Knowledge of emergent trends in software development platforms, testing tools, methodologies and underlying principles - 4 years’ strong experience in testing applications written in modern programming languages (Python, Spark, Java, Scala etc.) and strong hands-on experience with SQL - Experience in Behavior-Driven Development (BDD) frameworks, such as SpecFlow. - Healthcare domain knowledge and IT integration
Job ID
2022-30235
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The Desktop Support Engineer is responsible for designing, building, deploying, and operating a modern desktop management environment using Microsoft Endpoint Manager. Strong relationships with IT departments and key customers are crucial to success as is the ability to comfortably interact with department leadership. A strong sense of accountability, urgency, and responsibility are critical for the success of this role.  Responsibilities may also include involvement in client installations, day to day asset management, vendor warranty repairs, and participation in projects to meet local and company-wide initiatives. Additionally, this position will support a customer care philosophy that ensures customer satisfaction and follow up with colleagues and end users, to ensure timely resolution of issues. The ability to assist with projects between internal departments is required.   What you will do - Cloud Device and application management using Microsoft Endpoint Management. - Multiple device configuration including personal device support and configuration - Accountable for coordination with and execution of external teams and support members - Off-hours support - Serve as escalation point for coordination of interdepartmental efforts - Apply ITIL principles to analyze application issues, implementation, modification and maintenance of custom developed applications. - Provide second and third level colleague technology support, which includes centralized problem and service request resolution for customers; appropriate incident management including documenting journals, calls descriptions and solutions. - Assist with middleware application configuration and upgrades in specified environments. - Work closely with the Service Desk to ensure efficient incident and problem management. - Make recommendations on and maintain appropriate working relationships with vendors and third-party support providers. - Coordinate end user technology (laptops, desktops, thin clients, Audio/Video, mobility, phones) system maintenance and support with vendors. - Advise departmental management on suggested automation of business tasks and use of software for increased productivity. - Represent the interests of the customer internally, providing appropriate escalation to other IT functions. - Work along with 3rd party vendors to troubleshoot core applications and patch deployments issues. - Microsoft Intune Management – responsible for device management, maintaining the auto pilot environment creation/ maintenance, application packaging/deployment, Windows patching, hardware specs, and MDM management - Architecting, deploying, and supporting Intune Endpoint Security - Actively seek process improvements to improve efficiencies within IT Service Delivery. - Develop client documentation as required to support end-user computing requirements. - Develop technical documentation to add to the department knowledgebase to ensure appropriate knowledge transfer and knowledge sharing. - Participate in IT and business project initiatives as required. - Foster an environment that encourages teamwork, embraces diversity and drives results What you will bring - 3 years of Microsoft Intune Management experience - Excellent customer service, problem solving and conflict resolution skills - Strong ability to prioritize ‘on the fly’ - Degree or qualification in an IT related discipline or at least 3 years technical and business experience - Technical experience with desktop technology and processes - At least 1 year of experience deploying and troubleshooting MAC devices - Good understanding of managing and monitoring against Service Level Agreements with customers and suppliers - Proven team player with outstanding interpersonal and communication (written & oral) skills - Experience of cross functional working and cultural sensitivity - Ability to multi-task effectively in an interrupt-driven environment - Flexibility and initiative to anticipate customer needs - High School diploma or GED - Travel required: Minimal  What we would like to see - Experience in healthcare environment
Job ID
2022-30234
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will  make The ideal candidate will have a natural curiosity about solving problems – familiar with the complexity of healthcare datasets. They will be a critical thinker with advanced problem solving, data mining, and data engineering skills that enables them to answer ambiguous questions in data that help leaders make great data driven decisions. The successful candidate will work with highly collaborative teams and have direct influence over data engineering roadmaps.    What you will do - Designs and guides development of complex and large-scale data structures and pipelines to organize, collect and standardize data to generate insights, address reporting and application needs - Participate in developing technical / business solutions. Recommends the right tool and technology to deliver solutions objectively. - Leads implementation of modern processes and technologies for continuous improvement in software development lifecycle (SDLC). Drives down technical debt, ensures that data pipelines are observable, scalable, reliable, and secure. Improves data quality and integrity. - Drive adoption and standardization of data governance, lineage, cataloging, and stewardship practices across teams - Serve as a subject matter expert on the team for machine learning and data engineering. Mentor colleagues. - Model a high-performance culture and cultivate an environment that promotes critical thinking, problem-solving, learning, collaboration, and experimentation across data and analytics department. What you will bring - Bachelor’s Degree in Computer Science, Engineering, or Applied Science - 8+ years’ experience in Data Engineering and/or Software Engineering - Expertise in big data technologies like Hadoop, Spark, Hive, Databricks etc. - Strong coding skills in Python/Java/Scala or equivalent - Expertise in SQL and Data analysis - Expertise in infrastructure as code using CloudFormation or Terraform and automating production data and ML pipelines - Hands-on work in on-prem to cloud migration, preferably in Azure - Azure experience as it pertains to PaaS (Platform as a Service) offerings (Synapse, ADLS, DataBricks, Event Hubs, CosmosDB, Azure ML, etc.) - Experience building, governing, and scaling data warehouses/lakes/lake houses - Adept with agile software development lifecycle and DevOps principles - Excellent communication, presentation, leadership, problem-solving and analytical skills7 What we would like to see - Master’s Degree in Computer Science, Engineering, or Applied Science - Strong Knowledge of emergent trends in data engineering, software development platforms, testing tools, methodologies and underlying principles
Job ID
2022-30232
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The Staff Data Engineer will have a natural curiosity about solving problems – familiar with the complexity of healthcare datasets. They will be a critical thinker with advanced problem solving, data mining, and data engineering skills that enables them to answer ambiguous questions in data that help leaders make great data driven decisions. The Staff Data Engineer will work with highly collaborative teams and have direct influence over data engineering roadmaps   What you will do - Design and develop complex and large-scale data structures and pipelines to organize, collect and standardize data to generate insights and address reporting - Ensures that data pipelines are observable, scalable, reliable, and secure. Improves data quality and integrity - Familiar with standardization of data governance, lineage, cataloging, and stewardship practices across teams - Model a high-performance culture and cultivate an environment that promotes critical thinking, problem-solving, learning, collaboration, and experimentation across data and analytics department What you will bring - Bachelors’ degree in Computer Science, Data Engineering or Aplied Science - 5+ years experience in Data Engineering and/or Software Engineering - Expertise in Big Data technologies like Hadoop, Spark, Hive, Databrick etc. - Strong coding skills in Python/Java/Script or equivalent - Expertise in SQL and Data analysis - Experience building, governing, and scaling data warehouses/lake/lake houses - Adept with agile software development lifecycle and DevOps principles - Excellent communication, presentation, leadership, problem-solving and analytical skills What we would like to see - Azure experience as it pertains to PaaS (Platform as a Service) offferings (Synapse, ADLS, Databricks, Event Hubs, CosmosDB, Azure ML, etc. - Expertise in infrastructure as code and automation production data and ML pipelines - Hands-on work in on-prem to cloud migration, preferably in Azure - Experience collaborating with Data Science teams
Job ID
2022-30230
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make This role executes on the strategy, direction, and vision for the FinThrive’s Commercial team training and development. It serves as the architect of the onboarding and ongoing learning curriculums for each FinThrive commercial team role. The role collaborates deeply with Commercial leadership to understand the capability profile(s) required, ultimately manifesting in greater sales effectiveness and contribution to revenue growth. In order to deliver those outcomes, the role also brings expertise in adult learning and B2B sales. The position also communicates the quantifiable results of its own function in order to ensure performance is on track with objectives as well as to define continuous improvement opportunities.   What you will do - Direct the design of the learning curriculum for the commercial teams by leveraging deep expertise in adult learning principles and B2B software sales - Facilitate the publication and maintenance of the curriculum’s resources within the nThrive enterprise LMS and Technology Training Hub (SharePoint) - Develop onboarding curriculum for new sales colleagues - Lead the coordination and program management of all educational content for National Sales Meeting (Highly visible role at National Sales Meeting to ensure effectiveness of education) - Ensure commercial team curriculums support the sales plays defined by the leadership - Collaborate on the design of commercial team capability profiles with HR; defines success qualities for each role to inform recruiting efforts - Recommend methods to enhance key commercial player retention - Suggest performance management methods to strengthen under performers - Monitor trends in industry that could impact sales skills - Create and facilitate the publication of the learning assets that relate to the domains this position advises on; facilitates their publication to the LMS - Identify and manage the development of learning assets that involve FinThrive SMEs and require complex learning asset features - Interface closely with the Sales Enablement team to coordinate a cohesive approach to the FinThrive sales collateral and commercial talent development resources What you will bring - 5+ years of experience proven training and development experience, with demonstrated proficiency in designing training and development principles and best practices - 5+ years of experience designing and implementing sales training in the B2B industry selling software - Demonstrated proficiency in LMS management, basic learning content creation tools, instructional design principles, needs assessment administration and learning evaluation - Analytical skills to discern results and synthesis of those findings to executives - Demonstrated ability to collaborate and influence decision making in a team environment - Executive presence and communicate at all levels of the organization, including the C-Suite - Solid proficiency in core Microsoft Office products (Word / Excel / SharePoint / PPT)  What we would like to see - Master’s and bachelor’s degree - Experience in healthcare industry - Previous sales experience and leadership - LMS Tool profiency
Job ID
2022-30226
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The Senior Manager, Operations and Program Management (OPM) is an instrumental leader within the Insurance Discover for Payers team that will drive operational excellence and continued growth for the business line. As the Senior Manager, OPM you will lead the operations and customer success team in addition to owning program management for business development, operationalization, and customer success initiatives. In this capacity, you will oversee our ongoing customer relationships, measure and maximize the value we deliver to customers, enable client success and sales to win, and support increased scale for both medical and pharmacy Payer Discover solutions. The Senior Manager, OPM will collaborate with other colleagues from Support, Implementation, Product Management, Marketing, Analytics, Development, and other teams as appropriate to serve the needs of Insurance Discover for Payers customers. What you will do - Lead, manage, and develop Insurance Discover for Payers Solution Advisment and Operations team - Serve as product SME and escalation point for major client issues and directly engage customers as needed to support owned function - Provide program management for business development activities and support sales enablement efforts including crafting proposal offerings, advising on SOW/contracts, executing on go-to-market campaigns, securing and maintaining references, and managing POCs with support from extended team - Own operationalization and commercialization of Payer Discovery solutions; partner with Product and other teams on building needed documentation, programs, workflows, and go-to-market materials - Drive process optimization and revenue growth within Insurance Discover for Payer operations - Advise and consult customers, prospects, internal teams on solution and best practices during pre-sales, implementation, and steady state support - Partner with implementation to onboard new clients and own steady state customer success post-implementation - Work with customers and internal teams to build customer success plans, establishing critical goals to aid the customer in achieving their objectives - Oversee invoicing and revenue forecasting functions for Insurance Discover for Payers business line - Partner with Product and Analysis teams to define and improve solution KPIs, other quality and success metrics; Improve NPS, KLAS ratings, client retention, client usage, and adoption through systematized feedback loops and increased emphasis on product stickiness - Support transition for RX APM and provide training to ensure continued success and development of RX solution What you will bring - 6+ years’ experience as an operational and/or product leader within healthcare technology - Ability to work and communicate with C-suite level stakeholders (internal and external) to effectively impact decision making, adoption and utilization of solution, and execution against key initiatives - Proven ability to lead others via influence, as well as through direct reporting relationships - Strong decision-making skills in the absence of perfect data; deals well with ambiguity and drives innovative approaches to problem solving - Operates with little to no supervision in a complex and dynamic environment - Proven experience managing multiple competing priorities, ability to delegate to others - Exceptional communication, listening, and collaboration skills - Travel required: Up to 25% (travel could reach 1 out of every 4 weeks) What we would like to see - Bachelor’s Degree or equivalent experience - Previous experience operationalizing and growing emerging technology solutions - Knowledge of payer operations, challenges, technologies and key business issues is a plus - Expertise with Medicaid, Medicare, and commercial payers and related to eligibility and billing practices for both medical and pharmacy - Understand importance of team development; advancing training, skills, etc. that allow for scaled operational capability
Job ID
2022-30223
Employment Type
Full Time
Job Location
US-Remote
 Who we are  FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com       What we offer  Our people make us great. We know that our colleagues are the most integral part of our story.      We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.      We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.        We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.        We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.      FinThrive Perks               - - - Fully remote working environment   - Flexible time off (FTO)   - Professional development opportunities    - 12 Weeks of paid parental leave  - In-person and virtual company retreats  - 5-days of paid volunteer hours at an approved 501(c)(3) Organization  - Company lump-sum contribution to HSA-eligible medical enrollees  - 401k Eligible upon date of hire—up to 3% company match  - Exclusive discounts from your favorite brands via PerkSpot     Impact you will make     The Senior DevOps Engineer will provide oversight and execution of creating solutions and strong partner engagement in support of a hybridized infrastructure consisting of Linux and Microsoft ecosystems across Azure and On-Premise hosting environments and driving and moving all On-Premise workloads to Azure. As a forward-thinking and cloud-focused solutions provider you will provide leadership and a key role in a team to design cloud architecture, specifically Azure, and application hosting solutions based on customer requirements and be able to make recommendations using a balanced mix of technical and business skills. The Solution Architect will be an integral member of the team leading activities to provide "as a Service" platforms and system integration and implementation.    What you will do  - Lead the planning, design, and engineering of enterprise-level infrastructure and platforms related to cloud computing   - Partner with scrum teams pulling requirements for future roadmap delivery items   - Perform technical planning, architecture development, and modification of specifications for cloud computing environments - Develop specifications for new IT cloud computing products and service offerings within Azure - Assess the compatibility and integration of products/services proposed as standards to ensure an integrated architecture across interdependent technologies - Begin to influence the department's strategy - Make decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction - Exercise considerable latitude in determining objectives and approaches to assignments      What you will bring  - 5+ years of experience supporting mission-critical infrastructure services at a large organization, with a minimum of 5 years of experience working with Azure   - Experience in migrating and transforming its organization into modern cloud delivery practices  - 4+ years deploying/managing cloud-based network infrastructures (can be flexible on years) - Strong understanding of cloud computing and hands-on experience in migrating workloads to Azure. - Experience building cloud automation, including CD/CI pipelines using PowerShell, ARM, Terraform, Kubernetes, Jenkins, Docker, GitOps, and Azure DevOps  - Hands-on experience with Kubernetes, automating its deployment and configuration (manifests/helm/Docker/etc.)  - Scripting skills in PowerShell for Azure. Ability to create complex automation scripts  - Experience working with Virtual Machines, Azure Site Recovery, Azure Functions, Azure Automation, App Service, Scale Sets, Azure DevOps, Azure Policy, Azure Monitor, Azure Backup, Azure storage, Application Gateway, Azure DNS, Load Balancer  - Expertise in creating/updating/maintaining IaC templates  - Experience building High Availability/Fault-Tolerant Systems  - Experience working in an Agile SCRUM environment  - Excellent troubleshooting and technical problem-solving skills  - Experience with monitoring tools such as Application Insights  - Experience with Windows and Linux platforms  - Good working knowledge of Azure Policy and understanding of cloud governance  - Knowledge of security and privacy-related industry standards and frameworks (e.g., ISO 27001/2, NIST 800-53, NIST CSF, CSA CCM)    What we would like to see  - Certifications: Microsoft Azure Architect and Microsoft Certified Azure Administrator (Preferred)  - Experience working with Azure Active Directory, Azure networking, Azure IaaS, Azure Serverless, Azure Security, Terraform, ARM, Infrastructure as Code platforms, Azure Automation, Azure DevOps Administration, and management, including Azure PaaS Database, Azure Storage, PowerShell and ARM Templates (Required most, strong preference all)   - Depth of experience and knowledge in cloud platform technologies such as Amazon's VPC, Elastic Load balancing, Global Accelerator, Transit Gateway, Security Groups, Identity and Access Management IAM, Route 53, Key Management Service (KMS), PrivateLink Direct Connect, Virtual Private Network, CloudFront and API Gateway  - Strong project management and organizational skills 
Job ID
2022-30222
Employment Type
Full Time
Job Location
US-Remote

Connect With Us!

Not ready to apply? Connect with us for general consideration.