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  Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot  Impact you will make This Software Engineer will be responsible for the design and development of new features and tools to support our industry leading healthcare software. This position also supports and maintains existing products for growth and development of Revenue Cycle Technology. The Bedford office concentrates on Medicare and Medicaid grouper and price products. Products target both hospitals and payer clients on a wide-ranging platform base. Our technology stack consists of C, C#, Cobol, SQL and Java.  A casual dress code ensures you will feel comfortable and productive.   What you will do - Responsible for developing new features and the maintenance and enhancements of existing functionality in conjunction with CMS regulatory changes - Understand inpatient and outpatient Medicare processing and how regulatory updates affect products - Facilitates effective team interaction and leverages the skills within the team to maximize success - Maintains a broad knowledge of emergent trends in software development platforms, tools, methodologies and their underlying principles - Designs and implements software required to complete user stories and defects: - Design and development  - Debugging and Troubleshooting - Code review, unit test coverage and continuous improvement - Builds tool to support automation and productivity - Communicates effectively with team members and project leadership to identify needs and evaluate alternative business solutions - Ensures unit tests written for all new code - Communicates and enforces coding standards - Seeks opportunities to incorporate new technologies into the product’s technology stack when they can add value - Continually seeks opportunities to increase product quality and customer satisfaction - Suggests areas for improvement in internal processes along with possible solutions - Delivers informative, well-organized presentations to team members and project leadership - Works directly with support organizations to resolve production issues - Provides application support by analyzing defects, replicating/fixing defects and providing root cause analysis for defects - Seeks development opportunities above and beyond required  What you will bring - BA/BS in Computer Science or related concentration or equivalent work experience - 3+ years of experience in Software Development - Understanding of Medicare and Medicaid groupers and pricers - 3+ years’ experience in healthcare - 3+ years’ experience working with Government Federal Registers and CMS publications with respect to understanding Medicare and Medicaid reimbursement - Work with product/dev scrum team to develop and maintain our Medicare/Medicaid software products - Understand CMS driven transmittals and how they affect our products - Work with existing scripts and SQL/C# to develop automated testing procedures and create new processes to improve our current processing - Code groupers/pricers in Java - Embraces the scrum philosophy of change and look for continuous improvement to enhance the quality of our products - Demonstrated ability to develop large modules of software independently and rapidly - Required Technical skills:  - Java - C# - SQL Server development (Tables, Stored Procedures, Views, etc.) - Travel required: None What we would like to see - Web services - Messaging Protocols (SOAP, REST, WSDL) - Cobol
Job ID
2022-30147
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot  Impact you will make The primary focus of the Senior Quality Engineer position is testing in a big data environment. You will be responsible for conducting complex, cross-functional test processes for any application software systems the business unit is creating and/or changing.  You will have a strong working knowledge of all concepts and applications of quality assurance testing, be able to perform all the regular functions commonly required in quality assurance testing and ensure all documentation of test results is thoroughly reported. By using industry leading practices, data, and technology solutions the team builds quality into the software delivery life cycle. We value continued innovation and seek to make our delivery more efficient and cost effective. We are looking for people who have a passion for quality and who show the ability to collaborate within a team to delight our customers with our technology solutions.   What you will do - Work as part of an agile team to deliver new features and technical enhancements. - Collaborate with other members of the scrum team to complete defined stories and features - Develop test strategies for application changes and new features - Build and/or recommend appropriate test automation where needed - Build strong relationships across IT and business teams - Successfully ensures sufficient test coverage for all projects - Develop a complete understanding of the application and the underlying technology. - Able to perform test execution on all tests as needed - Implement necessary test processes on projects, writes test plans, procedures, and scripts, analyzes test results; actively recommends and implements process improvements for supported projects What you will bring - 3+ years of technical QA experience - 2+ years of experience testing ETL processes or experience with data analytics platforms - 2+ years of experience working on Linux or Unix systems - Strong SQL skills - Technical expertise; solid understanding of coding practices and experience writing code - Experience with Hadoop technologies - Experience with Data Visualization tools such as Tableau or other data visualization tools - Demonstrated success in delivering on-time with quality - Proven ability to quickly adapt to new technologies and processes - Experience working as part of an agile team - Travel required: None What we would like to see - Experience with creating test code in Python - Experience interacting with Data Science teams - Experience with Shell scripting - Experience with Oozie and Spark - Experience in the healthcare industry
Job ID
2022-30141
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make This Software Engineer will be responsible for the design and development of new features and tools to support our industry leading healthcare software. This position also supports and maintains existing products for growth and development of Revenue Cycle Technology. The Bedford office concentrates on Medicare and Medicaid grouper and price products. Products target both hospitals and payer clients on a wide-ranging platform base. Our technology stack consists of C, C#, Cobol, SQL and Java.  A casual dress code ensures you will feel comfortable and productive.   What you will do - Responsible for developing new features and the maintenance and enhancements of existing functionality in conjunction with CMS regulatory changes - Understand inpatient and outpatient Medicare processing and how regulatory updates affect products - Facilitates effective team interaction and leverages the skills within the team to maximize success - Maintains a broad knowledge of emergent trends in software development platforms, tools, methodologies and their underlying principles - Designs and implements software required to complete user stories and defects: - Design and development  - Debugging and Troubleshooting - Code review, unit test coverage and continuous improvement - Builds tool to support automation and productivity - Communicates effectively with team members and project leadership to identify needs and evaluate alternative business solutions - Ensures unit tests written for all new code - Communicates and enforces coding standards - Seeks opportunities to incorporate new technologies into the product’s technology stack when they can add value - Continually seeks opportunities to increase product quality and customer satisfaction - Suggests areas for improvement in internal processes along with possible solutions - Delivers informative, well-organized presentations to team members and project leadership - Works directly with support organizations to resolve production issues - Provides application support by analyzing defects, replicating/fixing defects and providing root cause analysis for defects - Seeks development opportunities above and beyond required  What you will bring - BA/BS in Computer Science or related concentration or equivalent work experience - 3+ years of experience in Software Development - Understanding of Medicare and Medicaid groupers and pricers - 3+ years’ experience in healthcare - 3+ years’ experience working with Government Federal Registers and CMS publications with respect to understanding Medicare and Medicaid reimbursement - Work with product/dev scrum team to develop and maintain our Medicare/Medicaid software products - Understand CMS driven transmittals and how they affect our products - Work with existing scripts and SQL/C# to develop automated testing procedures and create new processes to improve our current processing - Code groupers/pricers in Java - Embraces the scrum philosophy of change and look for continuous improvement to enhance the quality of our products - Demonstrated ability to develop large modules of software independently and rapidly - Required Technical skills:  - Java - C# - SQL Server development (Tables, Stored Procedures, Views, etc.) - Travel required: None What we would like to see - Web services - Messaging Protocols (SOAP, REST, WSDL) - Cobol
Job ID
2022-30130
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot   Impact you will make Organize and manage the daily activities for team of AR Follow-Up Representatives. The team’s primary function is to identify and validate revenue opportunities associated with insurance eligibility and coverage plans. The Associate Lead will be responsible for selecting talent, onboarding, training and growing associates to the next level. This role will also be accountable for quality assurance, productivity metrics and the performance management of their team. They will need to develop operational expertise and possess the ability to navigate multiple patient accounting applications. .  What you will do - Maintain an adequately trained staff to handle current production goals within department. Monitor and ensure that the daily production goals and quality of work are being achieved by the staff - Perform daily and weekly QA audits to ensure accounts are worked in accordance with client work standards and project objectives (e.g., No Activity, Aging, Cash Recovery) - Be responsible for work flow management of the team as well as making recommendations on enhancements to processes - Lead the talent hiring process and be responsible for successfully onboarding a team of Revenue Cycle Representatives. Create and deliver appropriate onboarding, training and development to all current and future associates - Provide coaching and development daily through informal observation and formal monitoring. This includes monitoring telephone calls, voice and emails and conducting side-by-sides. Complete and maintain required documentation regarding performance and training/development needs. Review documentation with staff members - Work collaboratively with leadership and other team members to confirm, challenge or provide trending and solutions - Serve as liaison between internal team and client staff, when needed, to resolve accounts - Create client reports and invoices - Review output of team and determines appropriate assignment of KPI targets - Meet with each member of the team regularly to provide coaching and continuous feedback - Responsible for proactively addressing training and skill gaps by creation of and delivery of training - Understand cross-functional teams and looks for opportunities to enhance and integrate processes - Integrates experience into team process and performance  What you will bring - 5+ years of experience in UB-04 Follow-Up and Contract/Reimbursement Analysis, including investigation of both pricing and reimbursement variances - 2+ years in a supervisory role - Detailed understanding of healthcare insurance follow-up processes, including resolving non-paid, denied, under-paid, and rejected claims - Established understanding of HIT systems like EPIC, Paragon, Cirius, Zirmed or other billing systems. - Coaching and development skills with the ability to organize activities for a productive team and lead effectively with time and project management skills - Strong problem solving skills with the ability to research complex information, create insights, communicate recommendations and implement appropriate solutions - Consistently demonstrates ability to be innovative, coach/lead associate’s, proactively address concerns,  (business and associate) maintain departmental quality standards - Ability to work in a team environment, with strong interpersonal, leadership, and negotiation skills - Knowledge of computers for data processing, spreadsheets and word-processing.  - Excellent communication skills both verbal and written.  - Demonstrated ability to work in a fast-paced multitasking regulatory, technical and administrative environment. - Demonstrated ability to maintain confidentiality in all matters relating to the position, including but not limited to performance, development needs, personnel actions and departmental objectives. - Travel required: None  What we would like to see - Bachelor’s degree - Certification in billing or medical coding preferred; Medicaid, Medicare, and/or Commercial billing experience required
Job ID
2022-30116
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot    Impact you will make Organize and manage the daily activities for team of AR Follow-Up Representatives. The team’s primary function is to identify and validate revenue opportunities associated with insurance eligibility and coverage plans. The Associate Lead will be responsible for selecting talent, onboarding, training and growing associates to the next level. This role will also be accountable for quality assurance, productivity metrics and the performance management of their team. They will need to develop operational expertise and possess the ability to navigate multiple patient accounting applications.   What you will do - Maintain an adequately trained staff to handle current production goals within department. Monitor and ensure that the daily production goals and quality of work are being achieved by the staff - Perform daily and weekly QA audits to ensure accounts are worked in accordance with client work standards and project objectives (e.g., No Activity, Aging, Cash Recovery) - Responsible for work flow management of the team as well as making recommendations on enhancements to processes - Lead the talent hiring process and be responsible for successfully onboarding a team of Revenue Cycle Representatives. Create and deliver appropriate onboarding, training and development to all current and future associates - Provide coaching and development daily through informal observation and formal monitoring. This includes monitoring telephone calls, voice and emails and conducting side-by-sides. Complete and maintain required documentation regarding performance and training/development needs. Review documentation with staff members - Work collaboratively with leadership and other team members to confirm, challenge or provide trending and solutions - Serve as liaison between internal team and client staff, when needed, to resolve accounts - Create client reports and invoices - Review output of team and determines appropriate assignment of KPI targets - Meet with each member of the team regularly to provide coaching and continuous feedback - Responsible for proactively addressing training and skill gaps by creation of and delivery of training - Understand cross-functional teams and looks for opportunities to enhance and integrate processes - Integrate experience into team process and performance   What you will bring - 5+ years of experience in UB-04 Follow-Up and Contract/Reimbursement Analysis, including investigation of both pricing and reimbursement variances - Detailed understanding of healthcare insurance follow-up processes, including resolving non-paid, denied, under-paid, and rejected claims - Established understanding of HIT systems like EPIC, Paragon, Cirius, Zirmed or other billing systems. - Coaching and development skills with the ability to organize activities for a productive team and lead effectively with time and project management skills - Strong problem solving skills with the ability to research complex information, create insights, communicate recommendations and implement appropriate solutions - Consistently demonstrates ability to be innovative, coach/lead associate’s, proactively address concerns, (business and associate) maintain departmental quality standards - Ability to work in a team environment, with strong interpersonal, leadership, and negotiation skills - Knowledge of computers for data processing, spreadsheets and word-processing. - Excellent communication skills both verbal and written. - Demonstrated ability to work in a fast-paced multitasking regulatory, technical and administrative environment. - Demonstrated ability to maintain confidentiality in all matters relating to the position, including but not limited to performance, development needs, personnel actions and departmental objectives - Travel required: None     What we would like to se - Bachelor’s degree from an accredited college or university preferred. - Certification in billing or medical coding preferred; Medicaid, Medicare, and/or Commercial billing experience required
Job ID
2022-30100
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot    Impact you will make The Customer Operations Advocate II position will allow the associate to develop their customer experience skills by enhancing their ability to recognize root causes for customer engagement while identifying and addressing revenue impacting issues. The associate will manage the end-to-end customer experience. As a member of the Customer Operations Team, the associate will be the customer’s advocate by devising strategies and tactics to help customers gain more value from our product and services. In addition, the associate will be evaluating data for quality and analyzing customer behavior, which will have an impact on metrics that drive revenue for the customers and our company.   What you will do - Build and Maintain Customer Relationships - Handle customer inquiries via phone, email, and Contact Us portal - Conduct proactive outreach to ensure product utilization - Administer Accounts in Main Customer Facing Website (Eportal) - Lead Customer training on Main Customer Facing Website (Eportal) - Review, Identify, and Implement Improvements on customer behavioral metrics (Account view rate, type of feedback, exclusions, coding, transactions, and invoicing) - Complete Monthly red customer analysis reports - Conduct Manual Demographic file extraction and upload - Identify Missed Reporting Opportunities - Identify Invaluable coverage and escalate to be removed - Ensure Insurance Discovery Coverage Reports are delivered successfully to customer - Conduct specialty reporting procedures by adding, billing, and noting coverage on behalf of customer - Review Ambiguous Transaction Accounts - Handle Monthly Invoicing Close responsibilities for assigned customers - Review and process invoice adjustment requests - Train and educate customer on exclusions and invoice adjustment requests - Complete on-going revenue producing projects - Focus and meet (if not exceed) yearly performance goals  What you will bring - Experience with Microsoft Word, PowerPoint, Excel, and Outlook, and the ability to type at least 50 wpm and 10 key - The drive to continuously improve customer relationships - The determination to identify and resolve revenue impacting issues - A positive attitude and the ability to put interest of the team before individual interests - Experience with training customers on product knowledge - Excellent communication skills (verbal and written) - Experience with customer retention - Ability to handle multiple tasks/projects while meeting deadlines on deliverables consistently - Expertise in providing an amazing customer experience (via email and phone) - Skill to collaborate with multiple teams - Ability to handling unique or difficult customer situations - Experience with developing, reviewing and maintaining spreadsheets in Excel - Experience in analyzing data - Ability to self-manage and prioritize assignments  What we would like to see - Associates or Bachelor’s Degree - Advanced experience in Microsoft Excel and experience with Sales Force - Experience in Analyzing and working with Complex Data - Experience with data interpretation - Healthcare and Revenue Cycle Experience - Advanced Problem Solving and Out of the box root cause thinking - Ability to create pivot charts for large amounts of data in Excel - 1+ year(s) working in an office setting or job environment where productivity is based on customer results
Job ID
2022-30087
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot   Impact you will make As a member of an energetic development team, you will have the opportunity and the responsibility to make a real, lasting technical impact on our software products. You will collaborate with highly skilled team members to extend our flagship products and support our CI/CD process according to our software roadmap.   What you will do - Develop data transformation load processes to import client data, meeting company and industry standards of best practices - Review logs and reports to identity and troubleshoot databases, and/or application processing errors - Assess existing information processing systems effectiveness and develop new systems to improve production workflow - Setup and maintain continuous delivery and deployment environments and workflows utilizing automated deployment tools such as Octopus - Develop data analysis tools/processes to isolate potential data issues, current data trends and reporting for both internal and external clients - Administer SFTP Server applications, including security, user accounts, groups, file management, such as GlobalScape EFT - Answer complex questions with holistic understanding of the data, the data transformation process, and how the data is used by the application - Evaluate and resolve issues escalated by the support team - Create accurate and conformed documentation for new and existing processes and systems Understand healthcare coding standards, including CPT, HCPCS, ICD10 Procedure, ICD10 Diagnostic, DRG, MS-DRG, APR-DRG, etc.   What you will bring - Experience working on SQL Server 2012 or later, SQL Server Integration Services, Team Foundation Server and Visual Studio - Experience working on Creating Complex T-SQL queries (Dynamic SQL, Cursors, etc.) - Experience working on SQL Stored Procedures and Functions - Experience working on Design/creation of complex SSIS or DTSX packages utilizing both Package and Project deployment configurations - Experience working on C# or equivalent programing languages - Experience supporting BI solutions - Ideal candidate would have experience working with Tableau Analytics Tools, Salesforce - Travel required: None   What we would like to see - Good to have knowledge on Azure or AWS Cloud platforms - Any experience working on migrating from Data Center to Cloud - Experience working on Git, Azure DevOps
Job ID
2022-30085
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot   Impact you will make The ideal candidate will have a natural curiosity about solving problems – familiar with the complexity of healthcare datasets. They will be a critical thinker with advanced problem solving, data mining, and data engineering skills that enables them to answer ambiguous questions in data that help leaders make great data driven decisions. The successful candidate will work with highly collaborative teams and have direct influence over data engineering roadmaps.   What you will do - Design and guide development of complex and large-scale data structures and pipelines to organize, collect and standardize data to generate insights, address reporting and application needs - Participate in developing technical / business solutions. Recommends the right tool and technology to deliver solutions objectively - Lead implementation of modern processes and technologies for continuous improvement in software development lifecycle (SDLC). Drives down technical debt, ensures that data pipelines are observable, scalable, reliable, and secure. Improves data quality and integrit. - Drive adoption and standardization of data governance, lineage, cataloging, and stewardship practices across teams - Serve as a subject matter expert on the team for machine learning and data engineering. Mentor colleagues. - Model a high-performance culture and cultivate an environment that promotes critical thinking, problem-solving, learning, collaboration, and experimentation across data and analytics department   What you will bring - Bachelor’s Degree in Computer Science, Data Engineering, or Applied Science - 8+ years’ experience in Data Engineering and/or Software Engineering - Expertise in big data technologies like Hadoop, Spark, Hive, Databricks etc. - Strong coding skills in Python/Java/Scala or equivalent - Expertise in SQL and Data analysis - Expertise in infrastructure as code and automating production data and ML pipelines - Hands-on work in on-prem to cloud migration, preferably in Azure - Azure experience as it pertains to PaaS (Platform as a Service) offerings (Synapse, ADLS, DataBricks, Event Hubs, CosmosDB, Azure ML, etc.) - Experience building, governing, and scaling data warehouses/lakes/lake houses - Adept with agile software development lifecycle and DevOps principles - Excellent communication, presentation, leadership, problem-solving and analytical skills What we would like to see - Master’s Degree in Computer Science, Data Engineering, or Applied Science
Job ID
2022-30083
Employment Type
Full Time
Job Location
US-Remote
Who we are    FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com       What we offer    Our people make us great. We know that our colleagues are the most integral part of our story.      We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.      We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.        We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.        We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.      FinThrive Perks     - - - Fully remote working environment   - Flexible time off (FTO)   - Professional development opportunities    - 12 Weeks of paid parental leave   - In-person and virtual company retreats   - 5-days of paid volunteer hours at an approved 501(c)(3) Organization   - Company lump-sum contribution to HSA-eligible medical enrollees   - 401k Eligible upon date of hire—up to 3% company match   - Exclusive discounts from your favorite brands via PerkSpot     Impact you will make     We currently have an opportunity to join our dynamic organization and great work environment. This position will be responsible for developing and providing operational support and ensuring production applications perform at a level consistent with FinThrive’s operational needs.    What you will do  - Design, develop and maintain solutions for FinThrive products using Microsoft technology stack for internal, external, web-based and stand-alone applications  - Perform analysis of complex data-driven queries to identify defects, fix them, and optimize them for performance  - Develop backend and database code to facilitate operational commitments  - Handle inbound tickets and incidents and resolve them within our SLA  - Suggest, validate and implement technical solutions to meet the customers’ business goals  - Build knowledge of the organization, processes and customers  - Create technical documentation for corresponding projects, tickets, and tasks  - Ensure consistency and coherence to the enterprise standards and guiding principles throughout the application lifecycle  - Provide troubleshooting and technical support to resolve bugs, minimize and prevent downtime, and address any other issues that affect production operations  - Monitor applications following deployment of changes, and observe and learn the impact of changes/additions on system to ensure future quality of system  - Observe how to support and troubleshoot environment by monitoring and analyzing system performance using database and server log information    - Participate in all on-call procedures for production systems  - Perform extensive unit testing for all applications and follows routine procedures of maintaining and developing and testing all production systems  - Ability to work independently and in group settings with attention to detail     What you will bring  - Bachelor’s degree in Computer Science or related discipline  - 1+ year of experience in .NET, SQL server, SSRS development and troubleshooting  - 1+ year of experience in writing and analyzing complex database queries  - Experience in troubleshooting applications using the Microsoft stack (SQL Server, C# applications) is required  - Proficient with Microsoft Visual Studio - C#, SQL Server, SSRS, SSIS to meet business requirements  - Strong coding, problem solving and analytical skills to understand and analyze the interaction and integration of different modules of an application  - Ability to work independently and in group settings with attention to detail  - Strong communication skills, with the ability to communicate effectively with team members, and with internal customers    What we would like to see  - Master’s Degree preferred  - Experience in Salesforce and Remedy ticketing systems  - Experience with RabbitMQ is desired  - Experience with agile methodology is a plus  - Intermediate knowledge in TFS or Git is preferred   
Job ID
2022-30082
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot   Impact you will make The Educational Content Developer for Case Management is responsible for designing and developing educational content for online learning management systems. This includes providing training and course material for physicians and coding professionals. The candidate will have extensive experience with physician and hospital case management, documentation, and practice management.   What you will do  As a PRN position, the Educational Content Developer will work up to 20 hours a week.  - Design and develop online education content specific to patient access personnel, following both industry and regulatory standards for hospital and provider settings. The goal is to foster successful adoption and knowledge transfer in an online environment.   - Meet weekly and monthly production goals for content development.   - Conduct remote webinars and/or online virtual education for revenue cycle personnel as needed.  - Review existing FinThrive content and make recommendations based on changing payer and government regulations and healthcare work practices.  - Stay up-to-date with changing payer rules, government regulations, patient access technology, revenue cycle roles and responsibilities, and key performance indicators in both facility and provider environments.  - Maintain working knowledge of government and commercial insurance, payer contracts, and participating agreements.  - Review and furnish content recommendations to our concierge team when patient access expertise is requested by our customers.   What you will bring  - 5+ years of relevant experience in a patient access department  - Knowledge of healthcare revenue cycle functions and best practices and facility and provider settings  - CHAA and CHAM certification; if no certification, the candidate will be required to obtain both CHAA and CHAM certifications within six months of hire   - Excellent presentation, written, and verbal communication skills  - Ability to prioritize workload and work effectively with minimal supervision  - Travel required: Minimal  What we would like to see  - Bachelor’s Degree  - Demonstrated training and/or supervisory experience     
Job ID
2022-30076
Employment Type
Part Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot    Impact you will make The Solutions Manager, SM, at FinThrive is a product expert and is a key player in supporting the client during all stages of product post-implementation. The SM is focused on ensuring customer satisfaction by completing defined client and product support tasks, quickly and correctly resolving or triaging cases, and interacting with customers via verbal and written communication in a professional manner. As a part of the Solutions Manager team, you'll be exposed to the many facets of FinThrive as well as career growth opportunities.   What you will do - Deliver superior customer service while diagnosing and resolving client application, data and connectivity issues in accordance with the internal policies, providing clear and concise documentation - Provide coordination and clear communication via phone, email and SFDC on case or other client support activities to both internal and external customers - Organize, investigate, and resolve assigned work in a timely and effective manner - Assist with software testing releases - Interface/communicate with other departments to ensure product maintenance utilizing established procedures - Support application functionality and remain current on release updates and product knowledge - Document support calls/cases and resolution for future reference and reporting - Adhere to established procedures of documenting cases - Document software/product bugs for development staff - Provide additional client support What you will bring - 2+ years’ experience in Healthcare Billing, Claims, ARS, or Patient Collections - Experience working with customer support including issue resolution management - Demonstrate experience showing initiative, including anticipating customer needs and going the extra mile to ensure an engaging and positive customer experience - Demonstrate experience communicating effectively with a customer and simplifying complex information - Ability to multi-task and prioritize departmental functions to meet both timed deadlines and quality expectations with great attention to detail - Demonstrate ability to meet performance objectives, including all applicable service level agreements - Demonstrate ability to navigate Internet Explorer and Microsoft Office - High School Diploma or GED - Travel required: None What we would like to see - Bachelor’s degree - Comprehensive understanding of hospital revenue cycle - Knowledge of revenue cycle software - Experience working with Salesforce or comparable ticketing system - Supply, Coding or Clinical background 
Job ID
2022-30075
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot       Impact you will make Reps typically demonstrate the aptitude and ability to take on critical processes while managing quality production standards. Acts as a mentor to Rep I associates. Responsible for managing moderately complicated insurance denials and underpayments via the Rubixis AR Follow Up software.     What you will do - Obtain claim status via website search where available - Accurately document outcome of all research and work performed on accounts or sub accounts in the system - Accurately use system status codes, follow-up and mark ahead responses - Escalate items as appropriate to senior staff or management when assistance needed - Perform validation of bulk underpayment or denial trends - Follow-up on mid dollar balances (Based on project criteria) - Able to effectively resolve higher complexity denials and underpayments - Ability to understand and use payer contract language in calls with payers - Create appeals, patient or payer correspondence   What you will bring - Minimum 3 years of experience with healthcare insurance billing, follow-up and collection in a hospital, clinical or BPO vendor environment with a proven track record of success in reimbursement and follow up - Basic understanding of the healthcare revenue cycle in a hospital or clinical setting - Intermediate to advanced understanding of insurance billing, reimbursement and follow up processes; o Familiarity with different payer types for claims processing and adjudication o Able to identify, understand and use general medical billing terminology including: Claim types (UB/1500); CPT, ICD, DRG Codes; EOB/RA - Proficient understanding and interpretation of information and terminologies contained in payer correspondence - Excellent written and verbal communication - Proficient with basic mathematic functions (addition, subtraction, multiplication, division) - Problem-solving and organizational ability - Able to consistently maintain or exceed minimum average daily productivity & quality after 90 days - Maintain full compliance with all regulatory guidelines (HIPAA) - Understanding of Patient Accounting system/EMR and billing systems - Skills for MS-Office (Word & Excel) applications   What we would like to see - Certification in billing or medical coding; Medicaid, Medicare, and/or Commercial billing experience expertise    
Job ID
2022-30041
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot     Impact you will make Join the leading health care educational-technology firm redefining healthcare industry education.At this very exciting time in our history, with unprecedented market drivers sparking change throughout the health care industry, we are seeking an experienced Educational Consulting and Training Specialist to join our team of professionals and oversee product adoption.  This position will empower you to make an impact on one of the world’s most progressive organizations by allowing you to thrive in an entrepreneurial and fast-paced environment   What you will do - Coordinate product launches with clients and FinThrive partners - Educate clients regarding product, content offerings, and functionality - Advise clients on product deployment and development of best practices - Demonstrate understanding of client’s business issues and solutions - Establish scalable protocols and business processes to support clients’ reporting needs - Develop, facilitate, and nurture client user groups - Facilitate clients’ social engagement activities and experiential initiatives - Find innovative ways to make it easy for staff, managers, and executives to consume our product - Ensure adoption and utilization metrics are monitored regularly and proactively communicated to clients - Field client questions and investigate issues - Develop and oversee 360-degree communication strategy within organization - Work with clients to identify future educational needs - Build various education collateral, such as help guides, visual aids, data sheets, and white papers, for clients regarding the different ways FinThrive Education can be used and best practices - Gather client stories and case studies related to positive FinThrive Education use and outcomes - Analyze client metrics related to FinThrive Education to create return on investment data - Serve as Client Champion as needed - Partner closely with commercial, marketing, and technology teams to accelerate end-user adoption - Collaborate with Sales and Client Success regarding contract renewals - Develop/revise customized training plans - Conduct onsite and virtual training sessions - Modify instructional methods and strategies to meet diverse client and student needs   What you will bring - 5+ years of C-level client engagement experience - Previous coding, clinical or patient access experience - A minimum of one coding credential required (CCS, CPC, CPMA) - Revenue cycle experience  - Highly organized and detail oriented - Computer proficiency with various Microsoft Office products - A passionate, hard-working, and team-oriented individual who can thrive in a fast-paced setting - Exceptional client engagement skills - Strong project management skills with excellent follow-through - Tech-savvy - Goal-oriented   What we would like to see - Bachelor's and/ or Master's degree - Clinical experience a plus - Strong project management and organizational skills
Job ID
2022-29949
Employment Type
Full Time
Job Location
US-Remote
  Who we are    FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com       What we offer    Our people make us great. We know that our colleagues are the most integral part of our story.      We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.      We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.        We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.        We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.      FinThrive Perks     - - - Fully remote working environment   - Flexible time off (FTO)   - Professional development opportunities    - 12 Weeks of paid parental leave   - In-person and virtual company retreats   - 5-days of paid volunteer hours at an approved 501(c)(3) Organization   - Company lump-sum contribution to HSA-eligible medical enrollees   - 401k Eligible upon date of hire—up to 3% company match   - Exclusive discounts from your favorite brands via PerkSpot     Impact you will make     The primary focus of this position is testing in a big data environment. You will be responsible for conducting complex, cross-functional test processes for any application software systems the business unit is creating and/or changing.  You will have a strong working knowledge of all concepts and applications of quality assurance testing, be able to perform all the regular functions commonly required in quality assurance testing and ensure all documentation of test results is thoroughly reported. By using industry leading practices, data, and technology solutions the team builds quality into the software delivery life cycle. We value continued innovation and seek to make our delivery more efficient and cost effective. We are looking for people who have a passion for quality and who show the ability to collaborate within a team to delight our customers with our technology solutions opportunities.    What you will do  - Collaborate with a scrum team to produce all the quality assurance deliverables including thoughtful development of test plans, test scenarios, and scripts; implementation of necessary test processes on projects; and execution of tests and analysis of test results  - Work within an Agile team and collaborate with the team to ensure the delivery of quality software  - Contribute to the technical detail documentation and creation of acceptance criteria in user stories  - Ensure sufficient test coverage for all user stories  Perform both scripted and exploratory test execution  - Recommend and build appropriate test automation where needed  - Write, monitor, execute, and evaluate application tests using industry standard automated testing tools  - Perform web service testing utilizing manual and automated methods  - Create scripts to compare and validate data results from testing  - Work with the team to understand how changes in the software product affect maintenance of test scripts and the automated testing environments   - Manage defect tracking and resolution processes by working closely with the team to ensure issues/defects are dealt with in a timely manner  - Maintain well organized records of test results and generate historical analysis of test results   - Communicate and provide documentation throughout the project lifecycle that advises the project teams of potential risk areas  - Build strong relationships across IT and business teams    What you will bring  - 3+ years of experience in working as an automation QA Engineer or Analyst in an Agile environment   - Expertise with all aspects of software testing including functional, exploratory and regression testing  - Experience with test automation using Selenium, SpecFlow BDD Framework, or similar test automation framework or toolset  - Basic understanding of coding practices ( .Net/C# and object oriented principles)  - Basic SQL skills and experience in using SQL Server Management Studio or similar software application   - Experience in testing web services (API’s) using SoapUI, Postman or a similar tool   - Knowledge of Agile, Scrum methodologies and experience with Scaled Agile Framework (SAFe) using Agile Central / Rally or similar tool is a plus  - Ability to adapt quickly to new technologies, processes and changing priorities  - Demonstrated success in delivering deployments/releases on-time with quality  - Understanding of and experience in supporting continuous integration/continuous deployment  - Collaboration skills to gather input and then experiment with available solutions to validate assumptions and feasibility  - A team oriented mind set  - An enthusiastic, can-do attitude, problem solving skills and a relentless improvement mindset  - Excellent organizational and time management skills  - Travel required: None    What we would like to see  - Testing with security in mind and Experience with security testing tools is a plus  - Experience with performance testing using JMeter or similar tool is a plus  - Excellent verbal and written communication skills, with the ability to present information within a public setting  - Experience in the healthcare industry 
Job ID
2022-29901
Employment Type
Full Time
Job Location
US-Remote

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