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Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make As a Technical Support Engineer, you will be a part of an energetic, social team environment that that encourages knowledge sharing and teamwork that provides a best-in-class support experience while delivering on agreed levels of service to our customers. The purpose of the Technical Support Engineer position is to provide highly technical assistance directly to clients and assist in the development of processes, tools, reports and applications that will support the Product Support department in meeting its goals and objectives. This role offers the opportunity to directly interact with customers and collaborate with domestic and global teams. The ideal candidate will be an expert troubleshooter with strong knowledge of Microsoft TSQL, C++, C#, and ASP.NET, and be able to suggest innovative solutions to complex problems. The position requires a firm grasp of relational databases and fundamentals of systems software design. In addition, the individual must be a self-starter with good communication and documentation skills.   What you will do - Provide high quality, timely responses to customer inquiries and application issues - Triage high profile production issues and recommend and\or execute a course of action for resolution - Debug issues in a variety of environments, including C++, C#, XML, .NET, and SQL - Facilitate effective team interaction and leverages the skills within the team to maximize success - Partner with internal clients to resolve client issues as efficiently as possible - Utilize time management and organizational skills to manage an ever-changing volume and set of priorities and tasks - Deliver the highest quality support for FinThrive products, with a focus on client success and satisfaction What you will bring - 1+ years of software development experience developing Web/Windows applications in C++, C#, SQL, ASP, .NET - Working experience with XML/JSON - Experience with SQL Server Enterprise Manager, SQL Server Management Studio, Query Analyzer, or similar tools - Excellent troubleshooting, problem solving skills, both technically and at the application level - Troubleshooting and analytic skills above to include OOP and SQL experience - Demonstrated strategic problem solving and advanced analytical skills - Demonstrated ability to communicate with others, including customers, in a clear, understandable, and professional manner on the phone, via email and in person via use of good written (i.e., good grammar/spelling) and verbal communication skills - Excellent organizational and follow-up skills with great attention to detail - Highly self-reliant and motivated to take ownership of tasks through completion with little supervision - Demonstrated ability to work in a team environment that requires quick turnaround and quality output - Solid knowledge of all MS Office Products - High School diploma or GED - Travel required: Minimal  What we would like to see - Bachelor’s Degree - Experience with Healthcare Revenue Cycle - Experience working in Salesforce  California Job Candidate Notice
Job ID
2023-30319
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make As a Technical Support Engineer, you will be a part of an energetic, social team environment that that encourages knowledge sharing and teamwork that provides a best-in-class support experience while delivering on agreed levels of service to our customers. The purpose of the Technical Support Engineer position is to provide highly technical assistance directly to clients and assist in the development of processes, tools, reports and applications that will support the Product Support department in meeting its goals and objectives. This role offers the opportunity to directly interact with customers and collaborate with domestic and global teams. The ideal candidate will be an expert troubleshooter with strong knowledge of Microsoft TSQL, C++, C#, and ASP.NET, and be able to suggest innovative solutions to complex problems. The position requires a firm grasp of relational databases and fundamentals of systems software design. In addition, the individual must be a self-starter with good communication and documentation skills.   What you will do - Provide high quality, timely responses to customer inquiries and application issues - Triage high profile production issues and recommend and\or execute a course of action for resolution - Debug issues in a variety of environments, including C++, C#, XML, .NET, and SQL - Facilitate effective team interaction and leverages the skills within the team to maximize success - Partner with internal clients to resolve client issues as efficiently as possible - Utilize time management and organizational skills to manage an ever-changing volume and set of priorities and tasks - Deliver the highest quality support for FinThrive products, with a focus on client success and satisfaction What you will bring - 1+ years of software development experience developing Web/Windows applications in C++, C#, SQL, ASP, .NET - Working experience with XML/JSON - Experience with SQL Server Enterprise Manager, SQL Server Management Studio, Query Analyzer, or similar tools - Excellent troubleshooting, problem solving skills, both technically and at the application level - Troubleshooting and analytic skills above to include OOP and SQL experience - Demonstrated strategic problem solving and advanced analytical skills - Demonstrated ability to communicate with others, including customers, in a clear, understandable, and professional manner on the phone, via email and in person via use of good written (i.e., good grammar/spelling) and verbal communication skills - Excellent organizational and follow-up skills with great attention to detail - Highly self-reliant and motivated to take ownership of tasks through completion with little supervision - Demonstrated ability to work in a team environment that requires quick turnaround and quality output - Solid knowledge of all MS Office Products - High School diploma or GED - Travel required: Minimal  What we would like to see - Bachelor’s Degree - Experience with Healthcare Revenue Cycle - Experience working in Salesforce  California Job Candidate Role
Job ID
2023-30318
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make As a Technical Support Engineer, you will be a part of an energetic, social team environment that that encourages knowledge sharing and teamwork that provides a best-in-class support experience while delivering on agreed levels of service to our customers. The purpose of the Technical Support Engineer position is to provide highly technical assistance directly to clients and assist in the development of processes, tools, reports and applications that will support the Product Support department in meeting its goals and objectives. This role offers the opportunity to directly interact with customers and collaborate with domestic and global teams. The ideal candidate will be an expert troubleshooter with strong knowledge of Microsoft TSQL, C++, C#, and ASP.NET, and be able to suggest innovative solutions to complex problems. The position requires a firm grasp of relational databases and fundamentals of systems software design. In addition, the individual must be a self-starter with good communication and documentation skills.   What you will do - Provide high quality, timely responses to customer inquiries and application issues - Triage high profile production issues and recommend and\or execute a course of action for resolution - Debug issues in a variety of environments, including C++, C#, XML, .NET, and SQL - Facilitate effective team interaction and leverages the skills within the team to maximize success - Partner with internal clients to resolve client issues as efficiently as possible - Utilize time management and organizational skills to manage an ever-changing volume and set of priorities and tasks - Deliver the highest quality support for FinThrive products, with a focus on client success and satisfaction What you will bring - 1+ years of software development experience developing Web/Windows applications in C++, C#, SQL, ASP, .NET - Working experience with XML/JSON - Experience with SQL Server Enterprise Manager, SQL Server Management Studio, Query Analyzer, or similar tools - Excellent troubleshooting, problem solving skills, both technically and at the application level - Troubleshooting and analytic skills above to include OOP and SQL experience - Demonstrated strategic problem solving and advanced analytical skills - Demonstrated ability to communicate with others, including customers, in a clear, understandable, and professional manner on the phone, via email and in person via use of good written (i.e., good grammar/spelling) and verbal communication skills - Excellent organizational and follow-up skills with great attention to detail - Highly self-reliant and motivated to take ownership of tasks through completion with little supervision - Demonstrated ability to work in a team environment that requires quick turnaround and quality output - Solid knowledge of all MS Office Products - High School diploma or GED - Travel required: Minimal  What we would like to see - Bachelor’s Degree - Experience with Healthcare Revenue Cycle - Experience working in Salesforce  California Job Candidate Role
Job ID
2023-30317
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make As a Senior Technical Support Engineer, you will be working with a group of highly talented and motivated engineers with significant healthcare experience who strive for operational excellence with a customer driven operational model. You will be utilizing enterprise standard processes with clearly define paths for escalations and ownership to mitigate and resolve problems. This critical role and its responsibilities are aligned with business operations and technology organization to meet the needs and expectations of our customers. With FinThrive, you’ll be part of a cutting-edge collaborative international team, gaining exposure to diverse skillsets, fresh experiences, and plenty of career growth opportunities   What you will do - Act as a point of contact for all application and system related concerns from customers or other colleagues - Complete and report on initial troubleshooting of incidents reported by customers or automated alerts - Triage high profile production issues and recommend and\or execute a course of action for resolution  - Assist users through a series of actions to resolve a problem - Provide regular follow-up with customers and vendors relating to a support case - Monitor application stability and performance and engage teams across the organization to mitigate and resolve issues - Support application integration by diagnosing and troubleshooting common problems - Supporting the roll-out or upgrades of new applications and services - Providing support and resolution of technical issues related to application and service interruptions in the form of procedural documentation - Manage and prioritize high volume incidents and tasks - Mentoring colleagues on existing processes and technologies - Assist in the development of processes What you will bring - 2+ years of relevant experience in a customer driven position involving technical knowledge of a company' s products and services - Professional written and interpersonal skills are essential when communicating with customers - Ability to prioritize and manage several tasks - Time-management skills and the ability to establish reasonable and attainable deadlines for resolution - Attention to detail and good problem-solving skills - Excellent interpersonal skills - Proficient written and verbal communication. - Problem-solving attitude - Collaborative and growth mind-set What we would like to see - Bachelor’s Degree in Computer Science or related field. - Experience with Healthcare Revenue Cycle   - Experience working in Ivanti  - Passion for supporting customers California Job Candidate Notice
Job ID
2023-30316
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make As a Staff Technical Support Engineer, you will be working with a group of highly talented and motivated engineers with significant healthcare experience who strive for operational excellence with a customer driven operational model. You will be utilizing enterprise standard processes with clearly define paths for escalations and ownership to mitigate and resolve problems. This critical role and its responsibilities are aligned with business operations and technology organization to meet the needs and expectations of our customers. With FinThrive, you’ll be part of a cutting-edge collaborative international team, gaining exposure to diverse skillsets, fresh experiences, and plenty of career growth opportunities   What you will do - Act as a point of contact for all application and system related concerns from customers or other colleagues - Complete and report on troubleshooting of incidents reported by customers or automated alerts - Debug issues in a variety of environments, including C++, C#, XML, .NET, and SQL - Triage high profile production issues and recommend and\or execute a course of action for resolution  - Provide high quality, timely responses to customer inquiries and application issues  - Partner with colleagues across the organization to resolve client issues as efficiently as possible  - Facilitate effective team interaction and leverage the skills within the team to maximize success  - Monitor application stability and performance and engage teams across the organization to mitigate and resolve issues - Facilitate discussions to understand root cause and problem management - Manage and prioritize high volume incidents and tasks - Support application integration by diagnosing and troubleshooting common problems - Drive the roll-out or upgrades of new applications and services - Mentor colleagues on existing processes and technologies - Assist in the development and improvement of processes - Provide and present analysis of metrics and data What you will bring - Debug issues in a variety of environments, including C++, C#, XML, .NET, and SQL - 5+ years of relevant experience in a customer driven position involving technical knowledge of a company' s products and services - Professional written and interpersonal skills are essential when communicating with customers - Proven ability to articulate problems and resolutions to all stakeholders including across the business and technology organizations - Ability to understand priorities and shift capacity or resources - Excellent troubleshooting, problem solving skills, both technically and at the application level - Time-management skills and the ability to establish reasonable and attainable deadlines for resolution - Demonstrated strategic problem solving and advanced analytical skills  - Demonstrated ability to communicate with others, including customers, in a clear, understandable, and professional manner - Excellent organizational and follow-up skills with great attention to detail  - Highly self-reliant and motivated to take ownership of tasks through completion with little supervision  - Demonstrated ability to work in a team environment that requires quick turnaround and quality output  - Proven ability to mentor others and assist with their growth in learning new technologies and understanding of applications - Dedication to continuous improvement - Collaborative and growth mind-set What we would like to see - A bachelor's degree in computer science or related technology field is preferred - Experience with Healthcare Revenue Cycle   - Experience working with ITSM services  - Passion for supporting customers California Job Candidate Role
Job ID
2023-30315
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkS Impact You Will Make As a Leader, Payer Sales you will be a trusted leader of market facing teams/functions. You will act as a FinThrive brand ambassador to the healthcare industry.   What you will do - Design, implementation and execute strategies to achieve revenue growth targets in the Payer market - Lead and manage a team of one direct report (1-Client Outreach) ensuring appropriate guidance, mentorship and coordination of sales activities to achieve the desired goals - Serve as the single point of responsibility for closing all sales with new and existing clients - Serve as the single point of responsibility for existing account management - Design and manage Client Success strategies to improve client satisfaction measured by revenue retention, and client reference-ability - Design and manage client outreach strategies to increase brand awareness and grow payer market - Collaborate with sales operations functions to ensure accurate capture of sales and client activities in Salesforce.com; utilize captured data to build and refine strategies - Utilize an analytical approach to develop efficient market strategies and measure success of execution - Maintain a deep working knowledge of FinThrive’s Healthcare Solutions and how they meet the business needs of current and prospective clients - Leverage knowledge of the Payer space to inform product positioning and sales strategy - Effectively navigate matrix resources to support growth strategies and execution; including product marketing, marketing & communications, finance, legal, operations, technology and membership - Serve as a brand ambassador for FinThrive Healthcare at market facing events and through participation in professional organizations - Provide industry insights to the business and product leaders to ensure that FinThrive’s solutions remain industry leading  What you will bring - 5+ years' B2B experience - 3+ years’ healthcare experience, preferably payer - Demonstrated experience with leading market-facing teams - Dynamic leadership qualities and ability to lead and motivate highly effective teams - Expertise in the health insurance industry including medical expense management and member engagement data - Acumen related to data utilization and Social Determinants of Health applicability to market - Ability to quickly become a leading expert on TU Healthcare solutions - Demonstrated ability to work directly with clients and convey expertise and confidence - Strong verbal and written communication skills as well as interpersonal and relationship building capabilities - Strong quantitative and problem solving skills - Ability to work independently and manage multiple tasks and projects - Demonstrated ability to work in a collaborative and matrixed team environment - Travel required: Up to 75%  What we would like to see - Bachelor’s degree, MS/MBA preferred California Job Candidate Notice
Job ID
2023-30303
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work – whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot  Impact you will make  The Director of Demand Generation role is a key position in the creation and execution of integrated demand programs that drive growth for existing customers and prospects.   What you will do - Develop and execute integrated demand generation campaigns and programs that are content-driven and leverage inbound and outbound channels and tactics, including email, website, SEO, paid search, social, display, content syndication, sponsorships, events, webinars, podcasts, and more. - Manage content marketing and thought leadership paid sponsorship programs and oversee all promotional planning and performance tracking - Develop digital ABM programs to accelerate growth opportunities - Define and manage campaign/program budgets  - Define the strategies and execution for scalable demand programs across multiple channels to reliably and sustainably contribute to the marketing sourced pipeline - Manage and optimize integrated marketing campaigns and programs to drive sales qualified leads and pipeline - Analyze integrated marketing campaign outcomes in detail, drawing insights and presenting results to facilitate sound decision-making and next steps - Work with partners in Marketing Ops to nurture leads better, increase conversion rates to marketing qualified leads, and improve the integrity of the overall database - Strengthen our email and nurture programs, optimizing to expedite opportunity creation, pipeline acceleration, and closed-won revenue What you will bring - 15+ years of B2B demand generation experience for a technology/SaaS company - Proven track record of developing and executing impactful B2B marketing programs focused on growing net new logos and expanding footprint with existing customers - Extensive knowledge and experience in creating content-driven campaigns and executing go-to-market strategies that drive revenue growth - Ability to understand data, measure performance, and optimize and pivot based on what’s working/not working - Outstanding problem solver that can work through highly ambiguous situations and high growth markets and who’s not afraid to try new things - Strong organizational skills and detail-oriented - Excellent communication and presentation skills and ability to adapt to audiences at all levels across the organization - Effective listener with strong collaboration skills - Understand how to leverage marketing automation tools - Strong influencing, negotiation, and facilitation skills with the ability to foster and maintain collaborative relationships with sales teams, peers, and senior leadership  - Travel required: Minimal  What we would like to see - Marketing or Communications degree and/or writing background - Content Strategy experience - Digital and Email Marketing experience California Job Candidate Notice
Job ID
2023-30302
Employment Type
Full Time
Job Location
US-Remote
Who we are  FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com      What we offer  Our people make us great. We know that our colleagues are the most integral part of our story.      We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.      We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.        We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.        We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.      FinThrive Perks     - Fully remote working environment   - Flexible time off (FTO)   - Professional development opportunities    - 12 Weeks of paid parental leave   - In-person and virtual company retreats   - 5-days of paid volunteer hours at an approved 501(c)(3) Organization   - Company lump-sum contribution to HSA-eligible medical enrollees   - 401k Eligible upon date of hire—up to 3% company match   - Exclusive discounts from your favorite brands via PerkSpot     Impact you will make  The Lead Data Engineer will have a natural curiosity about solving problems – familiar with the complexity of healthcare datasets. They will be a critical thinker with advanced problem solving, data mining, and data engineering skills that enables them to answer ambiguous questions in data that help leaders make great data driven decisions. The Lead Data Engineer will work with highly collaborative teams and have direct influence over data engineering roadmaps.    What you will do  - Partner with internal business resources and technical teams to analyze requirements to deliver solutions to complex issues. Produce detailed analysis and design documents to meet the requirements. - Development of code, unit test, debug, maintain, and modify software programs utilizing the standard tools set forth by FinThrive. Participate in code walkthroughs. Oversee maintenance of code to ensure consistency, quality, best practices, and performance of applications - Develop technical processes and to support the overall SDLC process including continuous integration and continuous deployment (CI/CD) - Model a high-performance culture with critical thinking, problem-solving, learning, collaboration, and experimentation within the team What you will bring  - 5+ years of technical experience including experience in technical architecture, application development, database management or operations - 3+ years plus of Java experience - 3+ years of experience with web services (e.g. RESTful services) - 2+ years of experience with front-end development in Angular and Bootstrap - Strong understanding of object-oriented oriented programming and design patterns What we would like to see  - Bachelor's degree in Computer Science, Engineering - Experience with cloud application development (Microsoft Azure, Google Cloud Platform, or Amazon Web Services) - Experience with Agile development and Atlassian tools: JIRA, Bitbucket, Confluence - Experience with DevOps concepts and tools: Python or Bash scripting, Jenkins, Azure Devops, Sumo Logic - Passion for high quality work and attention to detail - Strong collaboration skills, responsive to service needs and project demands in a fast-changing environment California Job Candidate Notice
Job ID
2023-30301
Employment Type
Full Time
Job Location
US-Remote
Who we are  FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com      What we offer  Our people make us great. We know that our colleagues are the most integral part of our story.      We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.      We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.        We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.        We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.      FinThrive Perks     - Fully remote working environment   - Flexible time off (FTO)   - Professional development opportunities    - 12 Weeks of paid parental leave   - In-person and virtual company retreats   - 5-days of paid volunteer hours at an approved 501(c)(3) Organization   - Company lump-sum contribution to HSA-eligible medical enrollees   - 401k Eligible upon date of hire—up to 3% company match   - Exclusive discounts from your favorite brands via PerkSpot     What you will do  - Partner with internal business resources and technical teams to analyze requirements to deliver solutions to complex issues. Produce detailed analysis and design documents to meet the requirements.  - Development of code, unit test, debug, maintain, and modify software programs utilizing the standard tools set forth by FinThrive. Participate in code walkthroughs. Oversee maintenance of code to ensure consistency, quality, best practices, and performance of applications  - Develop technical processes and to support the overall SDLC process including continuous integration and continuous deployment (CI/CD)  - Model a high-performance culture with critical thinking, problem-solving, learning, collaboration, and experimentation within the team  What you will bring  - 5+ years of technical experience including experience in technical architecture, application development, database management or operations  - 3+ years plus of Java experience  - 3+ years of experience with web services (e.g. RESTful services)  - 2+ years of experience with front-end development in Angular and Bootstrap  - Strong understanding of object-oriented oriented programming and design patterns  What we would like to see  - Bachelor's degree in Computer Science, Engineering  - Experience with cloud application development (Microsoft Azure, Google Cloud Platform, or Amazon Web Services)  - Experience with Agile development and Atlassian tools: JIRA, Bitbucket, Confluence  - Experience with DevOps concepts and tools: Python or Bash scripting, Jenkins, Azure Devops, Sumo Logic  - Passion for high quality work and attention to detail  - Strong collaboration skills, responsive to service needs and project demands in a fast-changing environment  California Job Candidate Notice
Job ID
2023-30300
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The primary focus of this position is to be a expert in technical testing and test automation. You will have a hands on experience with test automation and expertise implementing automation using different tools. You will be responsible for understanding system architecture and designing integration tests across multiple applications.  By using industry leading practices, data, and technology solutions the team builds quality into the software delivery life cycle.  You will collaboarate with technical owners and other stakeholders to help applications advance their automation maturity.  We value continued innovation and seek to make our delivery more efficient and cost effective. We are looking for people who have a passion for quality and who show the ability to collaborate within a team to delight our customers with our technology solutions.   What you will do - Collaborate with a scrum team to produce all the quality assurance deliverables including thoughtful development of test plans, test scenarios, and scripts; implementation of necessary test processes on projects; and execution of tests and analysis of test results - Participate in requirements refinments and design discussions with fellow developers and product analysts  - Participate in planning by providing estimates on user stories  - Participate in daily standup meeting and proactively provide status on tasks  - Contribute to the technical detail documentation and creation of acceptance criteria in user stories - Perform both scripted and exploratory testing to ensure sufficient test coverage for all user stories - Recommend and build appropriate test automation where needed - Perform web service testing utilizing manual and automated methods - Define and generate test data needed to test workflows in A/R Optimizer - Maintain well organized records of test results - Use critical thinking skills and problem solving to solve technical challenges - Understand system architecture and perform test execution across application What you will bring - 5+ years of technical QA experience - Expertise with all aspects of software testing including functional, exploratory and regression testing - Experience in testing web services (API’s) using SoapUI, Postman or a similar tool - Experience using version control tools – preferably Git - Proven ability to quickly adapt to new technologies and processes - Problem solving skills, strong collaboration abilities, and a relentless improvement mindset - Travel required: None What we would like to see - Experience with automated testing is a plus - Healthcare knowledge is a plus California Job Candidate Notice
Job ID
2023-30299
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The Contact Center Specialist has an important role in our ongoing commitment to delight our clients by resolving technical support tickets for our revenue cycle products. Through unmatched customer service with a focus on quality and SLA achievement, this role takes timely action on all technical support requests. With subject matter expertise of our products and technical team support structure, the Techical Support Specialist (Contact Center) enjoys opportunities for career growth through both learning and internal career mobility.   What you will do - Become knowledgeable of the following: - Revenue cycle product suite - Salesforce Case Management - Steps to resolve customer support requests - Support models for routing to the correct technical team - Delight our clients by ensuring technical support requests receive a quality response within the SLA of one business day - Ensure that all cases received by phone are logged in Salesforce and receive a case number - Ensure that all cases are updated in Salesforce as additional actions or correspondence takes place - When unable to fully resolve the case, leverage all available resources including support models to ensure cases are routed to the appropriate team while maintaining the action plan for the client in Salesforce - Adhere to all internal SLAs, minimizes backlog risk - Identify any trends in customer support requests and notifies supervisor - Identify potential business critical issues and escalates appropriately - Understand and ensures the critical nature of data accuracy for client data tables. - When on-call, ensure action is taken for critical requests that can be resolved without routing. When routing is necessary, ensures routing takes place as soon as possible, during regular business hours - Follow established policies and procedures regarding case resolution What you will bring - 1+ year of experience in a software technical support role troubleshooting customer software issues or at least 1+ year of experience in healthcare insurance or patient accounts receivable follow up, working for a vendor supporting a client hospital or physician - Demonstrated ability to effectively communicate verbally with customers in an attentive, friendly and engaging manner in alignment with FinThrive’s values - Experience showing initiative, including anticipating customer needs and going the extra mile to ensure an engaging and positive customer experience - Demonstrated experience communicating effectively with a customer and simplifying complex information  - Experience working with customer support including issue resolution management - Ability to multi-task and prioritize departmental functions to meet both timed deadlines and quality expectations with great attention to detail - Demonstrated ability to meet performance objectives, including all applicable service level agreements - Ability to cross-train other team members - Demonstrated success working both individually and in a team environment. - Demonstrated ability to navigate Internet Explorer and Microsoft Office - Demonstrated ability to learn new technology, support models for routing cases to the correct support team, the revenue cycle process, FinThrive’s revenue cycle product suite, and to be fully trained and operating independently within the 90-day training period - Ability to work on call hours which includes rotating weekends - High school diploma or GED What we would like to see - Experience working in SalesForce - Knowledge of the revenue cycle - Knowledge of revenue cycle software - Experience with FinThrive’s software California Job Candidate Notice
Job ID
2023-30298
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The Data Services Team is seeking a customer-focused manager to lead our Data Acquisition team of remote domestic and global colleagues in a fast-paced, and often changing environment. They will lead a team responsible for the efficient and timely acquisition of customer data and the integration of customer data between FinThrive technologies, customer platforms and business partner platforms.  The manager will establish team objectives, cultivate talent, accountable for onboarding project timelines, meet performance and customer satisfaction metrics and analyze team metrics to identify opportunities to improve automation, efficiency and reduce customer effort. To be successful in the position, this individual should have great communication, interpersonal, and have a desire for process improvement and automation.   What you will do - Account for ensuring data acquisition project timelines are met including ensuring successful processing of customer files post setup until transitioned to a support team and managing customer escalations to timely resolution - Identify impediments for the team and determines the best resolution plan - Collaborate with Project managers and Sales on forecasting to ensure proper timelines for future and ongoing projects - Collaborate with global leaders and colleagues as an extension of your team - Collaborate with development teams to resolve defects timely and with product management on product roadmaps to streamline the data acquisition process - Collaborate with support teams to provide customers with a consistent FinThrive experience - Oversee projects related to process changes, customer experience, colleague experience, and operational efficiencies - Lead team meetings, run one-on-one meetings with direct reports to better understand their challenges and help them improve efficiency and customer satisfaction - Monitor and analyze team metrics, capacity planning and customer surveys - Foster a positive team environment: drive standards, consistency, collaboration, accountability, quality, and continuous improvement across the team What you will bring - Bachelor’s Degree, or 4 years equivalent technical school - 2+ years of experience in a technical role - Experience resolving technical issues by working cross-functionally with other teams - Ability to multi-task, prioritize and work independently in a fast-paced environment - Customer service experience - Excellent verbal and written communication skills - Travel required: up to 10% What we would like to see - Experience leading or supervising people - Experience working with remote colleagues and remote leadership - Experience on an implementation team - com experience - Revenue Cycle Management software experience - Experience working with a global team - Experience using SQL, MS Office Products - Any Six Sigma (Lean) certification California Job Candidate Notice
Job ID
2023-30296
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make The Edit Research Specialist provides support and guidance to Associate support team members in several key areas like simple to medium rule writing or maintenance, provide excellent quality assurance, ensure client facing documentation and training materials are created to assist customers as needed. As a Specialist, they accept primary responsibility for a select group of small to medium sized clients in states supported by a Senior Specialist, and supplementing the Team Lead, Manager, Sr. Manager, Director or Sr. Director role. They will also assist in monitoring for payer changes in those states to support the Senior Specialist in setting development priorities for their states.  The Specialist will provide support to the other team members for payer edit research as needed for the maintenance of the approximately 20K rules in the edit library.   What you will do - Maintain/expand personal knowledge of the healthcare industry, particularly in the area of billing compliance - Develop at least one SPL per quarter to provide guidance and support to other team members or departments - Manage SalesForce Case queues and provide clear and timely client facing communication in cases - Ensure all quarterly and annual Medicare, TRICARE, Medicaid, Blue Cross, Workers’ Comp, and Commercial payer updates are appropriately completed within acceptable time frames - Ensure testing processes are followed and support client facing communication documents are correct (i.e. Edit Advisory). Provide peer testing as needed to maintain quality assurance - Provide for training and mentoring of Edit Research Specialists & Associate Specialists, and lead the Specialists training activities by example - Assist with Payer transitions and provide representation at meetings - Seek opportunities for process improvements, and actively participate in team LEAN initiatives. Suggest at least one improvement opportunity per quarter and provide recommendations for consideration - Maintain acceptable workload backlogs and strive for reduced TAT in an effort to meet goals for turn-around time for SalesForce Cases - Research, document, development, maintenance, and testing of payer rules for claims management system as well as testing of all custom edit changes to the customer sites - Provide liaison support between customers and payers with respect to regulatory billing compliance to safeguard FinThrive and their customers from HIPAA transaction set violations - Provide excellent client support to assigned enterprise clients and any other assigned customers - Mentor associate level staff - Complete special projects as assigned - Successfully engage in multiple initiatives simultaneously - Continually seek opportunities to increase customer satisfaction and strengthen client relationships Internal Responsibilities: - Adheres to all company policies and procedures including, but not limited to those identified within the Standards of Business Conduct and the Employee Handbook, as may be amended from time to time Adheres to all applicable laws and regulations and the company's governance/compliance program - Responsible for reporting violations of the company's policies and procedures, Standards of Business Conduct, governance program, laws and regulations through the company's Help Line or other mechanism that may be available at the time of the violation. Assists with internal control failure remediation efforts - Becomes knowledgeable of internal control responsibilities through training and instruction. Responsible and accountable for internal control performance within their area of responsibility. Participates in the internal controls self-assessment process - Ensures concerns with internal control design or performance and process changes that impact internal control execution are communicated to management What you will bring - 1+ years’ experience in healthcare industry and/or a degree in a related field - Problem solving and multi-tasking skills - Flexibility combined with the ability to thrive in an environment where direction and initiatives change frequently - Intermediate technical writing aptitude, analytical skills and detail orientation - Intermediate written and verbal communication skills - Professional presentation combined with a customer service attitude - Demonstrated ability to work in a team environment that requires quick turnaround and quality output - Solid knowledge of all MS Office Products - Understands hospital and physician client relations and internal client processes and is capable of defining processes that will benefit both vendor and client - Working knowledge of Government Programs, commercial, workers compensation compliance rules - Capable of working independently and providing support to assigned clients - Possesses initiative, analytical skills, with emphasis on problem solving capabilities & excellent communication skills - Problem solving, multi-tasking and strong analytical skills required What we would like to see - 1+ years related Institutional or Professional billing or coding compliance preferred California Job Candidate Notice
Job ID
2023-30295
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot   Impact you will make Our Sales Directors, through a consultative approach, leverage value selling methodologies to turn business issues to solutions for both prospects and existing clients.   What you will do - Serve as a strategic technology solutions expert to prospects and clients. Leverage ongoing ValueSelling training and techniques to uncover and articulate prospect business issues, problems, power relationships, etc. Leverage ValueSelling to differentiate and set FinThrive apart from the competition and ensure consistent achievement of revenue and margin quotas - Leverage the Salesforce CRM to manage and accelerate the sales process - Ensure ongoing proficiency with FinThrive’s Technology solutions through education, role-playing, course completion, and assessments - Prioritize dedicated time each week to refine selling skills and prospecting - Maintain extensive knowledge of territory accounts - Build an effective territory sales strategy by planning each week's activities in advance based upon prospect prioritization, market research, and competitive intel - Leverage Salesforce and other tools to build a personalized strategy for each key prospect, uncover and understand potential business problems, manage key contacts, manage sales stages, etc. - Navigate complex health care organizations to identify key decision-makers and build a sales plan to uncover and address business issues with speed to value with the right influencers and buyers across multiple intersections - Ensure a healthy funnel by actively prospecting and managing a funnel of opportunities through Salesforce, building strong follow up plans, and organizing daily activity to ensure appropriate coverage across each part of the sales cycle - Build an effective prospecting plan with a documented approach for daily activity including cold calling and warm lead cultivation - Prepare a formal weekly status report of this activity to review with territory management - Conducts market and competitive research; meet with current customers to understand the strengths and opportunities of the product line; participate in renewals that may require a value proposition discussion and collaborate with cross-functional teams, including Client Success, in the protection of existing revenue while identifying growth opportunities - Grow territory by networking in the market, including attendance at relevant association events, and engaging with hospital C-Suite executives to develop and deepen strategic relationships and provide a consultative approach to designing FinThrive Technology solution sets that drive optimal results and value - Identify clients that are Patient to Payment outsourcing targets and build strategic prospecting plans to ensure a full pipeline to drive steady growth - Delight current clients through the use of a consultative business issue solutioning approach in collaboration with the client success team - Collaborate with internal business partners and leverage internal resources as sales accelerators   What you will bring - 5+ years of direct sales experience and one of the following - 3+ years of recent experience selling complex, large-scale technology solutions in the front, middle or back end revenue cycle - 1+ year directly selling or consulting FinThrive’s suite of products and/or services - 10+ years of experience in revenue cycle consulting with experience in strategic planning, revenue cycle transformations, business intelligence, program management, and business development responsibilities from a revenue cycle technology perspective - Demonstrate experience presenting and selling technology solutions to C-Suite - Demonstrate sales expertise through consultative sales abilities and clear selling processes - Demonstrate ability to develop a territory plan identifying key accounts, power buyers, accounts with the highest level of revenue opportunity - Demonstrate ability to successfully create an account-by-account action plan - Demonstrate ability to understand client challenges and customize appropriate offerings - Demonstrate ability to consistently achieve revenue targets - Demonstrate ability to drive results and achieve desired metrics - Experience collaborating successfully between both internal cross-functional teams and external clients, as part of a solutions-based team sales process - Experience quoting, demonstrating solutions, and synthesizing complex information into simple messages - Proficient in the use of CRM software - Knowledge of new industry trends and regulations - Knowledge of MS Office applications including Word, PowerPoint, Excel, Access, and Outlook - Travel required: Up to 75% within territory   What we would like to see - Bachelor's degree - Experience developing and closing revenue cycle service deals greater than $10M annually - Extensive knowledge of Patient to Payment revenue cycle service delivery - Ability and desire to coach and mentor junior staff - HFMA Certification - Salesforce CRM knowledge California Job Candidate Notice
Job ID
2023-30294
Employment Type
Full Time
Job Location
US-Remote
Hours Per Week
40
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot   Impact you will make Our Sales Directors, through a consultative approach, leverage value selling methodologies to turn business issues to solutions for both prospects and existing clients.   What you will do - Serve as a strategic technology solutions expert to prospects and clients. Leverage ongoing ValueSelling training and techniques to uncover and articulate prospect business issues, problems, power relationships, etc. Leverage ValueSelling to differentiate and set FinThrive apart from the competition and ensure consistent achievement of revenue and margin quotas - Leverage the Salesforce CRM to manage and accelerate the sales process - Ensure ongoing proficiency with FinThrive’s Technology solutions through education, role-playing, course completion, and assessments - Prioritize dedicated time each week to refine selling skills and prospecting - Maintain extensive knowledge of territory accounts - Build an effective territory sales strategy by planning each week's activities in advance based upon prospect prioritization, market research, and competitive intel - Leverage Salesforce and other tools to build a personalized strategy for each key prospect, uncover and understand potential business problems, manage key contacts, manage sales stages, etc. - Navigate complex health care organizations to identify key decision-makers and build a sales plan to uncover and address business issues with speed to value with the right influencers and buyers across multiple intersections - Ensure a healthy funnel by actively prospecting and managing a funnel of opportunities through Salesforce, building strong follow up plans, and organizing daily activity to ensure appropriate coverage across each part of the sales cycle - Build an effective prospecting plan with a documented approach for daily activity including cold calling and warm lead cultivation - Prepare a formal weekly status report of this activity to review with territory management - Conducts market and competitive research; meet with current customers to understand the strengths and opportunities of the product line; participate in renewals that may require a value proposition discussion and collaborate with cross-functional teams, including Client Success, in the protection of existing revenue while identifying growth opportunities - Grow territory by networking in the market, including attendance at relevant association events, and engaging with hospital C-Suite executives to develop and deepen strategic relationships and provide a consultative approach to designing FinThrive Technology solution sets that drive optimal results and value - Identify clients that are Patient to Payment outsourcing targets and build strategic prospecting plans to ensure a full pipeline to drive steady growth - Delight current clients through the use of a consultative business issue solutioning approach in collaboration with the client success team - Collaborate with internal business partners and leverage internal resources as sales accelerators   What you will bring - 5+ years of direct sales experience and one of the following - 3+ years of recent experience selling complex, large-scale technology solutions in the front, middle or back end revenue cycle - 1+ year directly selling or consulting FinThrive’s suite of products and/or services - 10+ years of experience in revenue cycle consulting with experience in strategic planning, revenue cycle transformations, business intelligence, program management, and business development responsibilities from a revenue cycle technology perspective - Demonstrate experience presenting and selling technology solutions to C-Suite - Demonstrate sales expertise through consultative sales abilities and clear selling processes - Demonstrate ability to develop a territory plan identifying key accounts, power buyers, accounts with the highest level of revenue opportunity - Demonstrate ability to successfully create an account-by-account action plan - Demonstrate ability to understand client challenges and customize appropriate offerings - Demonstrate ability to consistently achieve revenue targets - Demonstrate ability to drive results and achieve desired metrics - Experience collaborating successfully between both internal cross-functional teams and external clients, as part of a solutions-based team sales process - Experience quoting, demonstrating solutions, and synthesizing complex information into simple messages - Proficient in the use of CRM software - Knowledge of new industry trends and regulations - Knowledge of MS Office applications including Word, PowerPoint, Excel, Access, and Outlook - Travel required: Up to 75% within territory   What we would like to see - Bachelor's degree - Experience developing and closing revenue cycle service deals greater than $10M annually - Extensive knowledge of Patient to Payment revenue cycle service delivery - Ability and desire to coach and mentor junior staff - HFMA Certification - Salesforce CRM knowledge California Job Candidate Notice
Job ID
2023-30293
Employment Type
Full Time
Job Location
US-Remote
Hours Per Week
40
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make You will be responsible for the design and development of new features and tools to support our industry leading healthcare software. This position also supports and maintains existing products for growth and development of our Insurance Eligibility technology suite. The ideal candidate will have experience with software development practices and patterns, as well as direct experience in researching, designing, implementing, and supporting enterprise-level cloud-based solutions. Experience working in a forward-looking, fast paced environment that embraces continuous integration, and agile (SCRUM) development practices is critical. Collaborating on a high energy team that provides an opportunity for flexibility of responsibility, schedule, and location.    What you will do - Responsible for developing new features and the maintenance and enhancements of existing functionality  - Responsible for working within and maintaining an extensible and performant system architecture  - Maintain a broad knowledge of emergent trends in software development platforms, tools, methodologies and their underlying principles  - Code review, unit test coverage and continuous improvement  - Build tools to support automation and productivity  - Communicate effectively with team members and project leadership to identify needs and evaluate alternative business solutions.  - Ensure unit tests written for all new code  - Seek opportunities to incorporate new technologies into the product’s technology stack when they can add value  - Work directly with support organizations to resolve production issues  - Provide application support by analyzing defects, replicating/fixing defects and providing root cause analysis for defects  - Troubleshoot and resolve functional and performance related issues  - Seek development opportunities above and beyond required training  - Demonstrate ability to work with team members, onsite as well as remote - Serve as mentor for junior developers in the hard and soft skills required for success  - Participate in delivering team commitments, dev, QA, documentation, etc.  What you will bring - 8+ years of experience in Software Development - Experience in developing software in an Agile environment  - Expert level knowledge of TSQL on SQL Server 2008/2012 - SQL Server database design, development & optimization - C#, ASP.Net - .NET Framework 4.0 and up - HTML / CSS - JavaScript and related frameworks such as JQuery/JQueryUI  - OOD & Design Patterns, e.g., Inversion of Control (Structure Map/Castle Windsor/Unity)  - Angular  - Knowledge of Service Oriented Architecture (SOA), Enterprise Service Bus (ESB), Enterprise Application Integration (EAI) and Business Process Management Systems (BPMS) architectures  - Experience with unit testing frameworks (nUnit, Moq, MSTest, nspec, etc.)   - Experience with Web services  - Messaging Protocols (SOAP, REST, WSDL, HL7, X12)   - ORM, nHibernate, or Entity Framework - Excellent oral and written communications skills What we would like to see - Bachelors degree or equivalent experience - Continuous Integration - Net MVC 2.0/3.0 - Automated Testing & Continuous Integration - Experienced with Web/Windows based N-tier database applications - Healthcare domain knowledge desirable, specifically in the areas of Patient Accounting, HIM, Revenue Cycle and IT integration  California Job Candidate Notice
Job ID
2023-30286
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make  You will be responsible for the design and development of new features and tools to support our industry leading healthcare software. This position also supports and maintains existing products for growth and development of our Patient to Payment technology suite. The ideal candidate will have experience with software development practices and patterns, as well as direct experience in researching, designing, implementing, and supporting enterprise-level cloud-based solutions. Experience working in a forward-looking, fast paced environment that embraces continuous integration, and agile (SCRUM) development practices is critical. Collaborating on a high energy team that provides an opportunity for flexibility of responsibility, schedule, and location.      What you will do  - Responsible for developing new features and the maintenance and enhancements of existing functionality   - Responsible for working within and maintaining an extensible and performant system architecture   - Maintain a broad knowledge of emergent trends in software development platforms, tools, methodologies and their underlying principles   - Code review, unit test coverage and continuous improvement   - Build tools to support automation and productivity   - Communicate effectively with team members and project leadership to identify needs and evaluate alternative business solutions.   - Ensure unit tests written for all new code   - Seek opportunities to incorporate new technologies into the product’s technology stack when they can add value   - Work directly with support organizations to resolve production issues   - Provide application support by analyzing defects, replicating/fixing defects and providing root cause analysis for defects   - Troubleshoot and resolve functional and performance related issues   - Seek development opportunities above and beyond required training   - Demonstrate ability to work with team members, onsite as well as remote  - Serve as mentor for junior developers in the hard and soft skills required for success   - Participate in delivering team commitments, dev, QA, documentation, etc.      What you will bring  - 5+ years of experience in Software Development  - Experience in developing software in an Agile environment   - Expert level knowledge of TSQL on Azure SQL Server  - SQL Server database design, development & optimization  - C#, ASP.Net  - .NET 6 and newer  - HTML / CSS  - OOD & Design Patterns, e.g., Inversion of Control  - Angular  - Javascript and Typescript  - Knowledge of Service Oriented Architecture (SOA), Enterprise Service Bus (ESB), Enterprise Application Integration (EAI) and Business Process Management Systems (BPMS) architectures   - Experience with unit testing frameworks (nUnit, Moq, XUnit,  etc.)    - Experience with Web services   - ORM (e.g. Entity Framework)  - Excellent oral and written communications skills  - High School diploma or GED     What we would like to see  - Bachelor’sdegree  - Continuous Integration  - Automated Testing & Continuous Integration  - Test Driven Development (TDD)  - Experienced with Web/Windows based N-tier database applications  - Healthcare domain knowledge desirable, specifically in the areas of Patient Accounting, HIM, Revenue Cycle and IT integration   - Distributed Systems  - Micro Service Front End  - Messaging Protocols (SOAP, REST, WSDL, HL7, X12)    - Mediator Pattern 
Job ID
2023-30285
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make As a Senior Cloud Database Engineer you will be working closely with an application development team to ensure successful deployment and performance of database applications. You will be providing 24x7 on-call support as part of rotating team coverage.   What you will do - Research and evaluate alternative solutions to resolve issues and recommend the most cost-effective solutions. - Lead or participate on the design and implementation of large, complex database solutions - Consult with developers and clients to determine the impact of new and revised processes on the overall architecture of systems - Facilitates monitors and implements solutions around data replication for multiple databases - Implements advanced monitoring and alerting solutions for database systems - Maintains appropriate level system documentation - Maintains and ensures database consistency, integrity, security and auditing in accordance with regulatory and compliance requirements - Working closely with members of upper management, drafts proposals or papers, acts as a vendor liaison, conducts presentations to customer or client audiences and/or professional peers - Ensures the implementation of roadmaps and assignments as defined by his/her management - Ensure data recovery, integrity, space requirements of databases through formulations and monitoring of policies, procedures and standards - Plan and monitor assigned projects and communicate project progress - Manage development, testing, and implementation of database systems to meet database capacity standards and sizing objectives What you will bring - Bachelor’s degree in Computer Science or equivalent degree with knowledge of database concepts - 7+ years of SQL Server DBA experience - Comprehensive database skills and analytical expertise are required - Experience in large enterprise database environments, as well as solution delivery methodologies gained through a combination of formal training and progressive work experience - Experience working in a SOX regulated environment - Experience with transactional and/or data warehouse practices - Experience in Database Security industry - Working knowledge of programming skills such as in T-SQL, PowerShell - Excellent communication and customer service skills - Hands-on experience with SQL Server native HA (High Availability) and Disaster Recovery (DR) technologies - Hands-on experience with Windows Operating System (OS) and clustering component - Experience in database performance tuning and optimization, using native or third party monitoring and troubleshooting tools What we would like to see - An advanced degree in Computer Science (CS), Computer Information Systems (CIS), Management Information Systems (MIS), a related field, or equivalent - Expert knowledge and comprehensive application of advanced SQL concepts, practices and applications; must thoroughly understand the development and implementation of a data warehousing application California Job Candidate Notice
Job ID
2023-30284
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make A work environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile. Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars. Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius. Opportunity to grow into multiple roles throughout the organization, not limited to a single job path. Experienced Managers dedicated to the growth and development of the employees and their future. Allowing hospitals the opportunity to improve patient care by increasing reimbursement while reducing overhead.   What you will do - Collaborate on projects with co-workers, analyzing or loading data to make an immediate impact on client deliverables. - Analyze relevant source data, identify data elements and functionality to support the business requirements - Perform data analysis, profiling, discovery, assessment and validation using off-the-shelf as well as internal tools. - Create queries/reports by linking data from multiple sources, using analysis tools including Excel and SQL - Effectively communicate with all stakeholders to ensure that deliverables follow established KPIs - Dedication to protect patient information and maintain HIPAA compliance by keeping data and information confidential What you will bring - 3+ years of Healthcare Industry experience, specifically with Medicare and Medicaid payer reimbursement and revenue cycles with a mid-sized to large organization - Understanding of Medicare cost report audit process - Strong customer service skills, including written and oral communications with Clients, Medicare Contractors, and internal colleagues - Microsoft Office/Advanced capabilities with a heavy emphasis on Excel, Word, Outlook, etc - Experience utilizing various payment systems (Epic, Meditech, CPSI, McKesson, and Siemens) including accessing of account data, capturing of data, data extraction, and integration of external data back into billing systems - Ability to work independently, prioritize and analyze complex problems, meet deadlines and provide solutions   What we would like to see - Bachelor’s degree in business, finance, accounting, healthcare administration California Job Candidate Role
Job ID
2023-30283
Employment Type
Full Time
Job Location
US-Remote
Who we are FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com     What we offer Our people make us great. We know that our colleagues are the most integral part of our story.    We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.    We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.      We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.      We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.    FinThrive Perks    - Fully remote working environment - Flexible time off (FTO) - Professional development opportunities  - 12 Weeks of paid parental leave - In-person and virtual company retreats - 5-days of paid volunteer hours at an approved 501(c)(3) Organization - Company lump-sum contribution to HSA-eligible medical enrollees - 401k Eligible upon date of hire—up to 3% company match - Exclusive discounts from your favorite brands via PerkSpot Impact you will make As a Business Operations Consultant you will create and maintain Operational reporting for multiple ares of the product life cycle.   What you will do - Develop expert knowledge of the product lifecycle for Insurance Discovery - Become a subject matter expert on our payment identification process - Evaluate and monitor the quality of data received from internal or external clients and drive business decisions to enhance the identification for increased recoveries and revenue - Innovate new ways to monitor internal mappings, data file issues, and current inventory - Assist in the creation of revenue expectation predictive analytics and opportunity analysis for current invoicing cycle - Work with product on design, implementation, and UAT for payment identification and invoicing - Summarize and present high-level analysis for mid-level management and executive leadership - Assist in the development of other analysts on the team and enable them to be successful in their responsibilities by coaching and mentoring What you will bring - 7+ years of experience in a data analysis, data analytics, data analyst, or business intelligence role - 3+ years of healthcare experience preferably in billing or claims management - 3+ years of creating or modifying stored procedure scripts - 3+ years using Excel specifically with pivot tables, charts, and functions. - 3+ years using Tableau and/or Power BI - Bachelor’s degree required (preferably in Computer Science, Finance, Math, or Statistics) - Individual must be self-motivated and able to work independently on multiple tasks and projects at any one time - Proven experience with high level analysis projects and able to present results to technical and non-technical stake holders - Detail-oriented problem solver who questions the “Status Quo”. We want individuals to challenge our assumptions about the business What we would like to see - 5+ years of hands-on experience using SQL (T-SQL preferred) - 3+ years of experience within Healthcare Insurance or Healthcare Technology - Master’s degree (preferably in Computer Science, Finance, Math, or Statistics) - Experience with statistical programming languages such as R or Python California Job Candidate Notice
Job ID
2023-30282
Employment Type
Full Time
Job Location
US-Remote

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